Revenue Administrator

About QuadReal Property Group 

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

The Revenue Administrator, reporting to the Supervisor of Revenue Administration, is responsible for compiling and reporting on property-related revenue activities. This role contributes to process and technical enhancements in collaboration with the Manager and Supervisor, and engages with Community Managers, Enterprise Services, and the Corporate Residential team to support a portfolio of residential properties. All duties are performed in accordance with QuadReal’s mission, vision, and values, with the incumbent serving as a representative of the organization’s brand and culture.

Responsibilities

• Ensure accurate and timely entry of accounts receivable transactions, rental applications, lease agreements, renewals, rent adjustments, and tenant information using Yardi software.

• Process all tenant charges and oversee the management of rentable items.

• Reconcile and account for all cash transactions related to resident accounts.

• Administer pre-authorized payment processing for residents.

• Draft and distribute resident correspondence in coordination with on-site teams.

• Collaborate with site staff and the accounting department to gather, verify, and report information through scheduled and ad hoc reporting.

• Provide training, coaching, and performance monitoring for site staff on administrative procedures.

• Facilitate the flow of documentation between site locations and the regional head office.

• Analyze and review internal receivables reports in partnership with managers and site staff.

• Function as a liaison between residents and Accounting to resolve accounts receivable inquiries.

• Partner with the Accounting team to ensure accurate month-end invoicing and resolution of financial queries.

• Prepare and organize documentation required for legal proceedings.

• Support the monthly renewal process by generating preliminary edit lists, processing changes, creating renewal letters in Yardi, and coordinating their delivery to residents or community offices

• Perform additional related duties as assigned.

Experience and Qualifications

• Minimum of three years of relevant experience, demonstrating strong financial acumen

• Prior experience in Residential Real Estate is considered an asset.

• Proficient in Microsoft Office Suite (intermediate to advanced level) and experienced with Yardi property management software.

• Collaborative team player with a proven ability to foster and maintain effective working relationships.

• Exceptional verbal and written communication skills.

• Meticulous attention to detail with a high level of accuracy and commitment to meeting deadlines.

• Highly organized and capable of managing multiple tasks in a fast-paced, dynamic environment.

• Skilled in interpreting and applying company policies, procedures, and applicable legislation.

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Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

QuadReal Residential Properties G.P. Inc. will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.