Rev Ops Business Partner Lead

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK: 

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury by enabling total visibility into their cash, liquidity, payments and financial risk management.

Reporting to the Senior Director of GTM Operations, the Revenue Operations Business Partner Lead is a senior manager role responsible for the Business Partnering function across Sales, Marketing, and Operations. Leading a team of three Business Partners, this role plays a direct part in shaping the strategic direction of each function, ensuring RevOps capabilities are consistently translated into commercial impact. The ideal candidate combines strong people management with deep GTM expertise, executive-level stakeholder influence, and a track record of driving measurable change.

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WHAT YOU’LL DO:

Team Leadership & Development

• Building, leading, coaching, and developing a team of three Business Partners
• Prioritise and allocate team capacity across functional demands, and serve as the escalation point for complex stakeholder or cross-functional challenges
• Foster a high-performance culture built on accountability, collaboration, and continuous improvement

Strategic Direction & Business Partnering

• Partner directly with the functional leads to shape functional strategy — co-developing operational roadmaps and influencing priorities, not just enabling execution
• Translate organisational goals into Business Partner priorities and lead strategic business reviews with senior leadership across GTM functions
• Identify and sponsor cross-functional initiatives with material impact on revenue growth or operational efficiency

Performance Analytics & Insights

• Set the standard for how performance data is interpreted across GTM functions — moving the team beyond reporting toward proactive, insight-led decision support
• Oversee KPI frameworks, functional dashboards, and root cause analyses, ensuring corrective actions are tracked and outcomes are measurable
• Monitor leading and lagging indicators across the revenue funnel and proactively escalate risks and opportunities to senior stakeholders

Enablement & Change Leadership

• Define and govern enablement standards across the Business Partner team, ensuring consistent adoption of tools, processes, and best practices
• Lead significant change management programmes including system rollouts, process redesigns, and operating model changes across GTM functions
• Champion self-sufficiency within functional teams and report on adoption metrics and change outcomes to the Senior Director of GTM Operations

Cross-Functional Collaboration & Governance

• Act as the primary interface between Business Partnering and other RevOps pillars to ensure alignment, shared standards and influence the priorities
• Represent the Business Partnering function in GTM Operations leadership forums and contribute to data governance, process documentation, and system hygiene practices

Sales Ecosystem & Technology Stack Leadership

• Lead the Tools/Systems and Process Improvement sub-functions within the Rev Ops team, directly managing a team that includes a Salesforce Engineer, Revenue Systems Administrators, Rev Ops Specialists (Sales, Operations, and Marketing), and an Operations Analyst
• Own the health, integration, and operational excellence of the full GTM technology ecosystem, ensuring platforms work seamlessly together and data flows reliably across systems
• Set platform standards and govern the Salesforce architecture, configuration, and roadmap, ensuring alignment with evolving business processes and long-term scalability
• Oversee day-to-day Salesforce administration including user provisioning, permission sets, configuration requests, and data quality monitoring
• Manage the broader revenue systems ecosystem — including Ringlead, Gong, and LinkedIn Sales Navigator — ensuring adoption, integration health, and vendor relationships are actively maintained
• Oversee the marketing and sales technology stack — including HubSpot and adjacent tools — in partnership with Marketing Operations, ensuring consistent configuration and cross-functional data integrity
• Evaluate new tools and manage vendor relationships across the revenue tech stack, bringing recommendations to the Senior Director of GTM Operations with clear business cases

WHAT YOU'LL BRING:

Required

• 7+ years in revenue operations, sales/marketing operations, or GTM strategy within a SaaS or technology environment, including 2+ years managing an operations team
• Proven ability to influence at VP/C-suite level and drive alignment across Sales, Marketing, and Operations
• Strong analytical capability translating complex data into clear narratives, business cases, and strategic recommendations
• Demonstrated experience leading change management programmes and driving adoption across GTM functions
• Advanced proficiency in Salesforce, data visualisation tools (Tableau, Power BI, or similar), and strong executive presentation skills

Preferred

• Experience within treasury, financial services, or enterprise SaaS environments
• Background spanning more than one GTM function (Sales Ops, Marketing Ops, or Customer Success Operations)
• Good knowledge of how AI (particularly Claude) can support business efficiencies
• Familiarity with the GTM tech stack (Salesforce, HubSpot, Loopio, Gong, ZoomInfo, Pendo, Jira and Link Square) and/or analytics tools such as Tableau and Power BI

Other common names for this role: 

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.