The Role
Handle customer retention and account migrations for internet subscribers: resolve cancellation requests, execute service or plan migrations, coordinate with internal teams, and use CRM tools to retain customers and ensure successful service transitions.
Summary Generated by Built In
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
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The Company
What We Do
At GoNetspeed, we're all about bringing communities together one lightning-fast connection at a time. Whether you're streaming the latest Netflix series or running a business from home, we've got you covered. Say goodbye to lagging connections and buffering videos because with access to 100% fiber internet, you'll have lightning-fast symmetrical upload and download speeds ranging from 500 Mbps to 2 gigabits
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