Retention and Engagement Specialist- Gary

Posted 17 Days Ago
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Gary, IN, USA
In-Office
40K-44K Annually
Entry level
Professional Services • Social Impact
The Role
Support veterans in obtaining and maintaining employment through readiness assessments, individualized service plans, employer partnerships, retention coaching, supportive-service referrals, progress monitoring, documentation, and advocacy. The role focuses on helping clients overcome workplace barriers and achieve long-term employment stability and self-sufficiency.
Summary Generated by Built In
Job Summary & Responsibilities

We are seeking a compassionate and motivated Case Manager to support veterans in obtaining and maintaining meaningful employment. This role places a strong emphasis on employment retention, working closely with veterans after job placement to ensure long-term success in the workplace. The ideal candidate is relationship-driven, resourceful, and committed to helping veterans achieve lasting self-sufficiency through stable employment.

 

Key Responsibilities

  • Conduct comprehensive assessments to evaluate veterans’ employment readiness, skills, and career goals
  • Develop individualized service plans focused on job placement and long-term employment retention
  • Build and maintain relationships with local employers to identify job opportunities for veterans
  • Provide ongoing support to employed veterans to promote job retention, including regular check-ins, coaching, and problem-solving around workplace challenges
  • Coordinate with employers and community partners to support successful job placements and continued employment
  • Connect clients to supportive services such as healthcare, behavioral health, and workforce development programs
  • Monitor client progress and adjust service plans to support continued employment success
  • Maintain accurate and timely case notes and documentation
  • Advocate on behalf of clients to reduce barriers to employment retention
Preferred Qualifications

High school diploma with human services or social services experience.  Bachelor's degree preferred.

Pay Range

$40,000.00 - $44,000.00

Skills Required

  • High school diploma
  • Human services or social services experience
  • Bachelor's degree
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The Company
1,000 Employees
Year Founded: 1896

What We Do

Volunteers of America Ohio & Indiana is a national, non-profit, faith-based organization dedicated to helping people rebuild their lives and reach their full potential by providing human services programs, including housing, healthcare, and mental health support.

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