Retail & E-Commerce | IT Support Engineer - Porto

Posted 9 Days Ago
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Porto, A Cidade Invicta, Porto
Mid level
Consulting • Cybersecurity
The Role
The IT Support Engineer is responsible for participating in change management, collaborating with teams, maintaining documentation, managing application load capacity, and continuously improving and automating procedures. The role involves working closely with development teams on application architecture and managing backup data operations.
Summary Generated by Built In

Company Description

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

  • Participate in change management , which involves collaborating with different teams.
  • Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms.
  • Adaptable and flexible attitude, capable of performing well under pressure.
  • Commitment to a continuous improvement culture.
  • Keep documentation up to date: document the components and operations of the applications.
  • Control load capacity for the applications;
  • Contribute consistently to the continuous automation and improvement of existing procedures;
  • Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards;
  • Manage backup data and ensure regular restoring tests.

Qualifications

  • Academic background in Information Systems or a related field.
  • Minimum 3 years of working experience in Integration environments.
  • Work experience (more than 2 years) in the following technologies and/or platforms: PL/SQL, Oracle data base, Oracle forms and reports, Shell script, Pro*c, .NET, MariaDB (preferred).
  • Experience in solving complex problems involving multidisciplinary teams;
  • Knowledge of retail and supply chain management (preferred).
  • Proficiency in Microservices (REST) development.
  • Knowledge of Service Oriented Architecture.
  • Familiarity with ETL processes.
  • Understanding of event processing.
  • Proficiency in using GitHub, Jenkins, JIRA, and Confluence.
  • Problem-solving attitude.
  • Excellent team player who can build bridges and easily connect with others at different levels.
  • High levels of curiosity, multitasking, proactivity, and self-motivation.
  • Availability to work on a 24x7 stand-by basis;
  • Fluency in English.

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

Top Skills

.Net
Pl/Sql
The Company
Levallois-Perret
9,850 Employees
On-site Workplace

What We Do

Devoteam is a leading consulting firm focused on digital strategy, tech platforms, data and cybersecurity. By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. Creative tech for Better Change

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