Respiratory Support Coordinator

Posted Yesterday
Be an Early Applicant
City of Industry, CA, USA
In-Office
30K-30K Annually
Entry level
Healthtech
The Role
Coordinate cleaning, tracking, scheduling, delivery, return processing, and follow-up for oxygen pulse oximeters, home sleep tests, and concentrators. Log patient and device info in Google Drive, prepare units for courier/driver/shipping, communicate status to stakeholders, retrieve returned units, download results, and maintain compliance with company policies.
Summary Generated by Built In

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.


Essential Duties:

Under the general supervision of the ROM, The Respiratory Coordinator is responsible for the coordination of Oxygen Pulse Oximeter (OPO), Home Sleep Tests (HST), and concentrator follow ups.

Responsibilities:

  • Clean and sterilize all HST/OPO devices using anti-bacterial wipes (i.e. Cavi-wipes)
  • Input patient information and delivery information on OPO and HST Tracker via Google Drive
  • Responsible for attempting to contact patient 3 consecutive working days, to schedule delivery of unit
  • Ensuring any and all notes are entered in patients account regarding scheduling of device; 
  • Updating RAE on status via email to ensure all points of communication have been touched
  • Coordinator will determine how unit will be delivered: courier, vehicle (PST) or shipped (GSO) and prepare the unit for patient use. (Log patient and device in Google Driver Log.)
  • Unit will be moved to shipping area for packaging and labeling or given to the driver/courier for delivery. Packaging of unit includes instruction sheet and AOB
  • Once unit has been returned to SuperCare, coordinator will download unit and email Customer Service results
  • If unsuccessful in retrieving unit, Coordinator will attempt to reach out to patient/location to attempt a drive by as needed.
  • Performs any other duties that may be requested by Supervisor or Management
  • Understand and adheres to all of SuperCare Health company policies
  • To remain knowledgeable to date on all products
  • Maintain a professional, safe, and clean work environment

Education and or Work Experience:

  • Graduate from accredited High School
  • Must be able to lift and carry equipment and miscellaneous items up to 75lbs on a daily basis

Other skills:

  • Team player-ability
  • Reliable and Responsible
  • Detailed oriented
  • Strong organizational skills

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Savings Account
  • 401K
  • Voluntary Life Insurance
  • Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Perks:

  • Paid Training
  • Paid Time Off
  • Sick Time
  • Growth Opportunities
  • Employee Referral Reward Program
  • Employee Discount Program

Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests

What SuperCare Health is About 

 "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.

Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.

Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. 

We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``

Connect With Us!

Company Website https://supercarehealth.com/

Company Business Hours - 8:30 AM – 5:30 PM PST

LinkedIn https://www.linkedin.com/company/273667/admin/

Twitter https://twitter.com/SuperCareHealth

Facebook https://www.facebook.com/SuperCareHealth/

Instagram https://www.instagram.com/supercarehealth/
Araceli Richardson - Jr. Recruiter LinkedIn

Skills Required

  • Graduate from accredited High School
  • Ability to lift and carry equipment up to 75 lbs daily
  • Clean and sterilize HST/OPO devices (e.g., Cavi-wipes)
  • Input patient and delivery information and maintain device logs in Google Drive
  • Strong organizational skills
  • Detail oriented
  • Team player; reliable and responsible
  • Satisfactory completion of background check, reference checks, driving record (if applicable), pre-employment drug and TB tests
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The Company
HQ: Downey, CA
404 Employees
Year Founded: 1974

What We Do

SuperCare Health (www.supercarehealth.com) is a chronic care management company specializing in respiratory diseases and providing high-touch, high-tech in-home patient management solutions. Utilizing cutting-edge mobile technologies, combined with quality clinical services, SuperCare Health has proven cost-savings that reduce hospital readmissions and offer shared savings for payors. Twitter (https://www.twitter.com/SuperCareHealth) Facebook (https://www.facebook.com/supercarehealth) Google+ (https://www.google.com/+Supercarehealth) Yelp (http://www.yelp.com/biz/supercare-health-downey)

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