Resourcing and Operations Coordinator - Audit

Posted 2 Days Ago
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Brisbane, Queensland, AUS
In-Office
Mid level
Fintech • Software • Financial Services
The Role
Coordinate end-to-end resource management for the Brisbane Audit team, handling workforce planning, staff allocations, utilisation reporting, scheduling conflict resolution, and day-to-day operational support (timesheets, training, appraisals). Partner with stakeholders to forecast needs and improve resourcing processes.
Summary Generated by Built In

We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals.

We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully.

Whether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in.

About the Role

We’re looking for a Resourcing & Operations Coordinator to join our Brisbane Audit team. This role sits at the centre of our division, partnering closely with Partners and Managers to drive effective workforce planning, optimise utilisation, and ensure the right people are on the right engagements at the right time.
With a strong focus on resourcing, you’ll take ownership of end-to-end workforce coordination across the audit lifecycle, while also supporting the smooth day-to-day operations of the team.

About the service line/team
Our Audit team in Brisbane is a collaborative and high-performing group, working across a broad client base. You’ll work closely with Partners, Managers, Finance, and People & Culture, playing a key role in how we plan, allocate and deliver client work across the division.

Key responsibilities

  • Lead the end-to-end resource management process, including planning cycles (EOFY/half-year) and ongoing engagement allocations
  • Allocate staff to engagements based on capability, development goals and client requirements
  • Proactively identify and resolve scheduling conflicts, balancing utilisation, budgets and team capacity
  • Provide insights and reporting on utilisation, capacity, WIP and budget vs actuals to support decision-making
  • Support workforce planning and forecasting, anticipating future resourcing needs
  • Partner with stakeholders (Partners, Managers, Finance, P&C) on resourcing strategy and performance
  • Review and challenge post-budget resourcing requests, ensuring appropriate approvals and scope alignment
  • Contribute to continuous improvement of resourcing processes, systems and efficiency
  • Support operational activities such as timesheets, training tracking, appraisals and team coordination

About you

  • Experience in a resourcing, workforce planning or coordination role (professional services highly regarded)
  • Strong stakeholder management skills, with the ability to influence and balance competing priorities
  • Highly organised, with the ability to manage multiple deadlines and shifting priorities
  • Analytical mindset, comfortable interpreting data and providing actionable insights
  • Proactive problem-solver who can identify issues and work through solutions independently
  • Strong communication skills, with confidence engaging across all levels of the business
  • Experience with practice management or resourcing systems (e.g. Workday, Dynamics, Retain) is advantageous
  • Advanced MS Office skills, particularly Excel

Why BDO?

Working for BDO you will be part of a growing and market leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.

Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.

Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.

With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive).

We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a  2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at [email protected]

Skills Required

  • Experience in a resourcing, workforce planning or coordination role
  • Strong stakeholder management and ability to balance competing priorities
  • Highly organised with ability to manage multiple deadlines and shifting priorities
  • Analytical mindset, comfortable interpreting data and providing actionable insights
  • Proactive problem-solver able to work independently
  • Strong communication skills, confident engaging across all levels
  • Experience with practice management or resourcing systems (e.g., Workday, Dynamics, Retain)
  • Advanced MS Office skills, particularly Excel
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The Company
HQ: Brisbane, Queensland
2,442 Employees

What We Do

BDO is a trusted adviser to clients seeking audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes from large corporate organisations to private businesses, entrepreneurs and individuals across an array of industry sectors. At BDO, we are guided by our values that are the foundation of what we deliver: IDEAS | PEOPLE | TRUST. This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done. Talk to us today.

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