The Role
The Resource Navigator will provide administrative and programmatic support to the disaster case management program. This role will assist in finding resources for those affected by the Los Angeles wildfires. This role will assist at the resource hub and help direct survivors to appropriate recovery resources. The ideal candidate will have strong leadership and communication skills, a background in disaster response working directly with trauma-affected communities, and a deep commitment to serving vulnerable populations.
Responsibilities:
- Client Support: Assist clients in identifying their resource needs and navigating available community services, resources and support services, empowering them to navigate systems effectively.
- Referral Management: Develop and navigate an up-to-date directory of local, state, and federal resources, ensuring clients are referred to appropriate services.
- Collaboration: Work closely with case managers and other stakeholders to coordinate services and enhance program effectiveness.
- Advocacy: Act as an advocate for clients in need, helping them access resources such as housing, food security, and health services.
- Help plan canvassing efforts and create a list of potential locations and events where the team can share resources and provide support to affected communities.
- Support the organization and implementation of disaster recovery events, particularly those targeting marginalized groups in need of recovery assistance.
- Other duties as assigned
Scope and Travel:
- Travel within Los Angeles County
Qualifications:
- Bachelor’s degree in Emergency Management, Social Work, Community Outreach, Public Administration, or related fields, or equivalent professional experience.
Experience:
- Minimum 1 years of relevant experience in program coordination, disaster recovery, or community outreach
- Familiarity with community resources for disaster-affected populations and local knowledge of Los Angeles
Skills and Competencies:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills, with experience working in diverse, trauma-affected communities.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- Strong problem-solving and critical-thinking skills
- Adaptability and flexibility in dynamic environments
- Team-oriented with the ability to work independently when needed
- Proficiency in Microsoft Office and experience with client management software.
- Fluency in Spanish or Armenian is a plus.
- Commitment to CORE's mission and values
Clear pre-employment background check requirements, including local, state, and national criminal records checks, sex offender registries, employment, education verifications and child abuse registry check (if required by state regulations) are required post job offer and prior to employment.
Safeguarding
CORE is committed to keeping children and vulnerable individuals safe and has a Zero Tolerance policy for sexual exploitation and abuse. Every CORE employee, consultant and volunteer is bound by CORE’s Code of Conduct and Safeguarding Policy. By applying for this position, an applicant confirms that they have not previously violated an employer’s safeguarding, sexual misconduct, (child) sexual exploitation and abuse, or human trafficking policy.
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The Company
What We Do
Originally founded in 2010 by Sean Penn as J/P Haitian Relief Organization (J/P HRO) to provide long-term support for the people of Haiti and their communities following the devastating 2010 earthquake, CORE unifies local and national government leaders, community-based organizations, other international NGOs, UN agencies, and donors with community members for holistic relief efforts.
