Job Title:
Resource Manager / Team Manager
Job Description
Responsibilities :
• Assigning available employees to projects in accordance with their skillsets, previous experience, and availability.
• Monitoring day-to-day project activities and corresponding resourcing.
• Capacity planning, i.e. making sure that a company’s resources have the capacity to work on upcoming projects.
• Monitoring and managing employees’ workload, utilization, and overtime hours.
• Managing resource conflicts.
• Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing senior management of any issues related to inability to meet clients’ needs due to resourcing.
• Providing MS project managers with support when it comes to resource management issues or improving resource management processes.
• Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan resourcing accordingly.
• Collaborating with the HR department regarding staff training, compensation and benefit planning, payroll administration, and hiring new staff for projects.
• Being familiar with labor laws as well as resource management trends.
• Documenting processes (e.g. weekly utilization report, etc.).
• Manage operational and escalation of core services.
Key Skills required:
• Client Handling Must Have
• Communication Skills Must Have
• Networking a plus
• Windows Server a plus
• VMWare a plus
• AD a plus
Location:
CRI Work-at-Home
Language Requirements:
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
What We Do
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Why Work With Us
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
