Resource Coordinator

Posted One Month Ago
Be an Early Applicant
Broken Arrow, OK, USA
In-Office
38K-66K Hourly
Junior
Greentech • Other
The Role
Coordinate and dispatch service resources and technicians, schedule personnel/materials/equipment, generate and review work orders and reports, liaise with customers, parts, and managers to ensure timely completion of service and repair work while maintaining customer satisfaction.
Summary Generated by Built In

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

 

 

What's in it for you:

Trane in Broken Arrow, OK is hiring a Service Coordinator to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence. 

 

What you will do:

  • Coordinates service resources, dispatches and assigns team members to project.

  • Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.

  • Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.

  • Coordinates operations interaction with the Parts Department and Acquisition, as necessary. 

  • Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.

  • Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.

 

What you will bring:

  • Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.

  • Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.

  • Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.

  • Must be organized with the ability to multi-task and prioritize daily interruptions.

  • Strong attention to detail and enjoy working in fast paced environment.

  • Knowledge of Word, Excel, Outlook, and Windows.

  • Flexibility to work overtime/weekends, as required.

  • Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.

Annual Base Salary Range or Hourly Base Pay Range:

$47,310.00 - $66,465.00

Compensation Type:

Exception Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

  • Family building benefits include fertility coverage and adoption/surrogacy assistance.

  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.

  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Annual Base Salary Range or Hourly Base Pay Range:

$38,285.00 - $53,655.00

Compensation Type:

Exception Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer:  Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.


Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Skills Required

  • Certificate/degree from college or technical school with one year related experience and/or training; or three years related experience with HS Diploma/GED.
  • Excellent customer service skills and strong phone communication.
  • Organized with ability to multi-task and prioritize interruptions.
  • Strong attention to detail and ability to work in a fast paced environment.
  • Knowledge of Word, Excel, Outlook, and Windows.
  • Flexibility to work overtime and weekends as required.
  • Familiarity with Energy Management Systems, HVAC Systems and/or Temperature Controls.

Trane Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trane Technologies and has not been reviewed or approved by Trane Technologies.

  • Retirement Support — Retirement programs are highlighted by a strong 401(k) with company matching and additional employer contributions, plus student-loan–linked matching in the U.S. Some roles also note legacy pension coverage and automatic enrollment features that reinforce long-term savings.
  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, telehealth, mental-health/EAP resources, and wellness offerings. Materials also point to day-one eligibility in many roles and added programs like fertility, family-building, and menopause support.
  • Parental & Family Support — Family support includes paid parental leave, adoption/surrogacy assistance, and inclusive eligibility extending to domestic partners and dependents. Policies for caregiving and expanded family planning benefits are emphasized in recent company materials.

Trane Technologies Insights

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The Company
HQ: Davidson, NC
10,001 Employees

What We Do

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?

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