Resort Manager

• The ability to coordinate and manage the day-to-day operations of the hotel.

• The ability to attend and participate in all Planning Committee meetings and events.

• The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary.

• The ability to conduct regular tours of the hotel and make recommendations for changes as well as note deficiencies and ensure corrective action is taken.

• The ability to meet on a regular basis with all managers, supervisor, and non-management employees.

• The ability to monitor all standards in the hotel to ensure they are in place and enforced.

• The ability to control all capital expenditures and ensures the proper guidelines are adhered to and projects are completed on a timely basis.

• The ability to conduct and or participate in the performance review of all Planning Committee members and the development of any manager assigned as a mentee.

• Meet with the People & Culture Director on a regular basis to review staffing requests, morale, disciplinary situations, and hotel employees. Able to aid in the development of existing personnel and assist in the recruitment of new employees.

• Conduct weekly Operations meetings to discuss operational challenges and opportunities and to improve or maintain an excellent communication flow.

• Control expenses through actively participating in all areas of the hotel operation.

• Review and sign all purchase requests, orders and checks to ensure adherence to corporate purchasing procedures.

• Attend functions, social and/or business, to help develop a rapport and to establish credibility within the local community.

• Ensure facility is well maintained from both housekeeping and engineering standpoints.

• Develop profit improvement ideas, policies and procedures and implement them with approval of the General Manager.

• Ensure all Four Seasons Hotel Policies and Procedures are followed.

• Assist in ensuring that all areas of the hotel are appropriately staffed to handle demand periods and that staff are well trained, polite and conduct themselves in a professional manner.

• Assume authority of General Manager in his/her absence.

What you bring:

• Strong business acumen, leadership, and team management skills, with the ability to lead, motivate, and inspire team members.

• Strong communication and customer service skills, possess problem-solving abilities and financial acumen.

• Commitment to employee training, learning, and development, fostering a positive and productive work environment.

• At least 4 years of experience in hotel operations or management within a multicultural setting in the Caribbean.

• At least 2 years of experience leading and managing large team.

• Familiarity with local hospitality regulations, safety standards, and health codes.

• Strong organizational and time-management abilities.

• Excellent verbal and written proficiency in English.

• Preferably a degree holder in Hospitality Management, Business, or its equivalent.

• Preferably background/experience in Room Divisions

Brand and Benefits:

• Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

• Excellent Training and Development opportunities

• The opportunity to engage in a diverse and challenging work environment

• Complimentary and or Discounted Hotel Stays

• Competitive salary and excellent benefits package that includes: Medical, Dental, Vision, Housing & Educational allowance

• Complimentary daily employee meal

Schedule & Hours:

•      This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.