Resolution Specialist - Credit Bureau

• Maintain current process knowledge, complete required training, and support team coverage across assigned dispute categories.
• Perform other related duties as assigned.

Qualifications

• High school diploma or GED required; additional education or relevant professional training preferred.
• Experience in credit bureau disputes, credit reporting, financial services operations, account research, regulatory operations, or a related customer service function preferred.
• Working knowledge of credit reporting practices and the Fair Credit Reporting Act preferred.
• Strong analytical and investigative skills, with the ability to evaluate multiple sources of information and make well-supported decisions.
• Exceptional attention to detail and commitment to accurate, complete, and timely work.
• Clear written and verbal communication skills, including the ability to explain complex findings professionally.
• Ability to manage competing priorities, exercise sound judgment, and perform effectively in a time-sensitive environment.
• Demonstrated ability to collaborate across teams, share knowledge, accept feedback, and contribute to continuous improvement.
• Proficiency with Microsoft Office and the ability to learn specialized dispute, servicing, and credit reporting systems.

Location: Evansville, IN - Hybrid

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15 days’ vacation per year, prorated based on start date)

• Paid sick leave as determined by state or local ordinance (prorated based on start date)

• 11 Paid holidays (4 floating holidays, prorated based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.