Resilience / Business Continuity Program Manager

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Ann Arbor, MI
In-Office
98K-166K Annually
Hardware • Semiconductor
The Role

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

The KLA Resilience Program and Business Continuity team builds and maintains an excellent resiliency program that drives the planning and community to craft and influence KLA's resilience strategies allowing business operations to continue under adverse conditions.

Are you ready to make a difference? As the Business Continuity Program Manager, you'll ensure KLA's operations remain resilient and robust. Reporting directly to the Global Resilience Director, you'll collaborate with various departments to align with our resilience standards and business continuity planning. You'll drive and coordinate Business Continuity (BC) program efforts and coordinate with Crisis Management (CM), Emergency Response (ER), Cyber Incident Response (CIR), and Disaster Recovery (DR) Resilience program tracks. Plus, you'll manage and optimize our cloud-based system for business continuity planning and crisis and emergency communications platforms.

Key Responsibilities:

  • Lead the strategic and operational execution of the Business Continuity program, ensuring alignment with KLA's Global Resilience policy and driving program maturity.

  • Lead the development, implementation, and continuous improvement of Business Impact Analysis (BIAs) and Business Continuity Plans (BCPs).

  • Ensure compliance with KLA's Global Resilience policy and maintain governance to support BC program activities.

  • Direct and coordinate BC activities, including operational risk assessments, management of risk mitigation initiatives, and other BC/resilience initiatives.

  • Partner with the Global Resilience Director to identify opportunities for program enhancements and operational resilience improvements.

  • Lead situational awareness efforts, monitoring potential disruptions and communicating information to resilience stakeholders.

  • Oversee management and execution of plan reviews, testing and exercises to validate and improve business continuity effectiveness.

  • Provide support during disruptive incidents and ensure timely recovery of critical functions.

  • Implement and manage training and awareness programs to embed the resilience and continuity of operations culture globally across KLA.

  • Coordinate Resilience and Business Continuity supplier and 3rd party resilience projects.

  • Administer and optimize the cloud-based system for business continuity planning and emergency communications platforms.

  • Drive cross-functional collaboration, engaging stakeholders across business units while managing the Business Continuity program to enhance resilience and continuity planning and continuous improvement.

  • Support the development, training and awareness and continuous improvement of the incident command system (ICS) to support proper incident management and escalations.

Preferred Qualifications:

  • The ideal candidate will have program management experience in relation to the global operational resilience framework, including experience leading enterprise-wide resilience initiatives and developing, implementing, and managing business continuity programs and plans.

Minimum Qualifications

  • Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years

  • Strong understanding of business continuity lifecycle, risk assessments, and recovery strategies.

  • A deep knowledge and understanding of enterprise-wide resiliency framework principles and strategies, as well as emerging trends in the field, is essential.

  • Excellent interpersonal skills are required, with the ability to engage proficiently at all levels of the organization and collaborate with cross-functional teams and initiatives.

  • Excellent communication and teamwork skills to work with senior leadership and global teams.

  • Demonstrates critical thinking, planning execution, and collaboration.

  • Experienced in running complex projects independently across multiple business units.

  • Outstanding analytical skills and experience in business process design and performance optimization.

  • Ability to support the business during disruptive incidents, including weekends and holidays.

  • 20% travel

Base Pay Range: $97,800.00 - $166,300.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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The Company
HQ: Milipitas, CA
10,001 Employees

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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