The Role
Provide administrative support for residency/fellowship programs: maintain AMION and MedHub databases, coordinate scheduling and rotations, support accreditation and reporting, manage trainee onboarding/recruitment, track duty hours and evaluations, coordinate travel and events, and improve program processes and customer service.
Summary Generated by Built In
Default Work Shift:
Day (United States of America)Hours:
40Salary range:
$26.42 - $40.15Schedule:
Full TimeShift Hours:
8 Hour employeeDepartment:
GME Program OfficeJob Objective:
Responsible for providing support to the residency/fellowship/clerkship program and ensuring the operational components are functioning in an effective mannerJob Description:
Education:Required: Bachelor’s Degree or two (2) years of related experience in lieu of degree Licensure/Certification:Preferred: Training Administrators for Graduate Medical Education (TAGME) Certification Experience: Required: Two (2) years of experience in a higher education academic setting working with students or in healthcare working with Residents or bachelor’s degree in lieu of experience Preferred: Experience in medical education or residency programReports To: Director of Medical Education Admin with dotted line to Residency/Fellowship Program Manager Supervises: N/A Ages of Patients: N/A Blood Borne Pathogens: Minimal/ No PotentialSkills, Knowledge, Abilities:
Ability to establish/maintain positive interpersonal relationships with all levels of the organization, Ability to operate basic office equipment, Ability to plan, organize and prioritize multiple tasks/projects; ability to influence and negotiate, Ability to take initiative, be innovative and work effectively in a variety of settings, Requires strong customer service, problem solving, project management and teamwork skills, Strong interpersonal, organizational and analytical skills, Strong knowledge of excel, power point and word applications, Written and verbal communication skillsEssential Responsibilities
1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations. 2. Provides administrative support to the Program Director, Program Manager, and trainees (residents, fellows, and/or medical students). 3. Educates staff, trainees, and faculty in proper adherence to policies and procedures. 4. Prepares and delivers program reports and correspondence in a timely manner. 5. Maintains AMION scheduling system & MedHub trainee database. 6. Assists the program director in meeting and complying with the current standards established by regulatory and accreditation bodies. 7. Compiles and submits accurate reports to certifying bodies and other professional organizations. 8. Assist Program Managers in accreditation site visits, including preparation of site visit documentation. 9. Develops and creates trainee and program evaluation reports, such as trending data to identify areas for improvement and tracking of data demonstrating the effect of interventions. 10. Communicate with multiple specialty departments and faculty to coordinate the trainee daily activities including rotation scheduling and assignments, organization and scheduling of educational conferences, and trainee evaluation process completion. 11. Scheduling, organizing and preparing agendas/materials/minutes for training program related meetings 12. Maintain and track trainee attendance, including attendance of educational conferences/meetings. 13. Assist Program Manager with coordinating travel plans and oversees preparation of travel vouchers for residents, director, assistant director, and faculty for approved program travel. 14. Assist Program Manager with trainee recruitment processes, interviews, tours, preparing applicant materials, data collection of interview summary information, and NRMP rank. 15. Maintains accurate and complete confidential files and records of trainees. 16. Monitors duty hours, evaluations, trainee rotations, procedure logs and scholarly activities for accuracy and completion. 17. Maintains website information on intranet. 18. Execute trainee electives, completing all paperwork, contracts and sending to outside teaching sites. 19. Assist with trainee onboarding, collection of contracts, scheduling trainee training, meal badges, white coats, pagers, business cards, and scrubs. 20. Assist Program Manager with assistance of trainee housing. 21. Assist Program Manager with proctoring the in-service/in-training annual exams. 22. Assist Program Manager with coordinating and planning of all training program social events and annual trainee graduation. 23. Identifies and implements processes to improve quality and customer service. 24. Performs other duties as assigned.Skills Required
- Bachelor's degree or two years of related experience in lieu of degree
- Two years of experience in a higher education academic setting with students or in healthcare working with residents (or bachelor's degree in lieu of experience)
- Experience maintaining AMION scheduling system
- Experience with MedHub trainee database
- Strong knowledge of Excel, PowerPoint, and Word applications
- Strong customer service, problem solving, project management, and teamwork skills
- Strong interpersonal, organizational, and analytical skills
- Written and verbal communication skills
- Ability to operate basic office equipment
- Experience in medical education or residency program
- Training Administrators for Graduate Medical Education (TAGME) Certification
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The Company
What We Do
Eisenhower Health is a not-for-profit teaching hospital providing high-quality, compassionate healthcare and rehabilitation services.






