We are looking for a Petroleum Engineer to work in our Customer Success team, to ensure that our Middle East customers are delighted working with Tachyus. The right hire will present crucial petrotechnical information, train customer petroleum engineers how to use Tachyus software, and onboard new projects for clients.
This role may involve occasional visits to customers and participation in in-person workshops in various locations across Middle East. If you thrive in a dynamic environment and are eager to engage with clients and colleagues face-to-face, we encourage you to apply!
We welcome candidates from all over Middle East, regardless of your current location. This position has a regional focus, and we’re excited to consider applicants from across the EMEA region. Don’t hesitate to submit your application!
As a Customer Success Engineer at Tachyus, you will collaborate closely with our Customer Success Managers, IT specialists, and researchers. Your primary goal will be to enhance the satisfaction of our existing customers, secure renewals, and drive successful upsells.
Reporting Structure & Benefits:
- Direct Report: You will report directly to the Customer Success Manager.
- Role Dynamics: Initially, you will assume multiple roles due to the dynamic environment of our rapidly growing startup.
- Compensation and Benefits: We offer top-tier salary ranges and equity packages, a comprehensive health plan, and stock options.
- Work Environment: Enjoy a stimulating work environment with a diverse and talented multicultural team.
- Working Modality: You will benefit from a hybrid working model, combining virtual and face-to-face interactions.
Requirements:
- Bachelor’s degree in Petroleum Engineering / Geology with proven reservoir engineering experience.
- Excellent written and oral proficiency in Spanish and English
- At least 3 years’ experience working in petroleum engineering positions
- At least 3 year's experience working as reservoir engineer or in related positions
- Proven experience and strong knowledge in reservoir modeling and simulation
- Exceptional presentation, communication, and interpersonal skills
- Be willing to continue learning and provide specialist training - Aptitude for understanding technology and explaining it clearly and appropriately to clients
- Cultural awareness and sensitivity to work in a truly international environment
- Proficient in Excel
- Knowledge of ESG and programming languages (SQL, Python) is a plus.
- Demonstrated skills with data analysis is a plus.
Why Join Tachyus?
At Tachyus, you'll be part of a company that's at the forefront of technological innovation in the oil and gas industry. We're committed to developing solutions that meet our clients' needs and promote sustainability and environmental responsibility. Join us and contribute to a team that values your insights and is eager to apply them to some of the industry’s most challenging problems.
Skills Required
- Bachelor's degree in Petroleum Engineering or Geology
- 3 years' experience in petroleum engineering positions
- 3 years' experience as a reservoir engineer or related positions
- Strong knowledge in reservoir modeling and simulation
- Excellent written and oral proficiency in Spanish and English
- Exceptional presentation, communication, and interpersonal skills
- Proficient in Excel
- Knowledge of ESG and programming languages (SQL, Python) is a plus
- Demonstrated skills with data analysis is a plus
What We Do
Tachyus creates technology to optimize energy production for the oil and gas industry. Our platform unites analytics software and sensors that measure real-time data to increase production, decrease lease operating expenses, and boost profits. Our team has deep software engineering, hardware design and data science experience from building OpenGov, California Common Sense, Tesla’s battery safety system, the world's most advanced neutrino detector, and Visual Studio.
