Reservations Supervisor

Posted 7 Days Ago
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Desaru Fruit Farm, Tanjong Surat, Kota Tinggi, Johor
In-Office
Junior
Retail • Hospitality
The Role
The Reservations Supervisor manages incoming reservation requests, ensuring effective operation of the reservations department and maintaining office procedures to avoid booking inaccuracies.
Summary Generated by Built In
Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As Reservations Supervisor, you will assist the Reservations Manager for executing the effective operation of the reservations department, to meet the business goals of the hotel according to instructions given by the Reservation Manager. Further to this, you will manage incoming reservation requests in order to avoid a backlog of reservations. You need to ensure daily trace reports/follow-up systems are handled effectively and you will maintain office administrative procedures within the department that will safeguard and detect double bookings, non guaranteed bookings, filing errors and other inaccuracies.

Qualifications

  • College degree in hotel management.
  • Two years experience in hotel reservation and rooms division.
  • Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
  • Understand the dynamics of regional & local market, local competitors and events of the destination.

Top Skills

Pms
Rms
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The Company
Nuea Bangkok City
3,332 Employees
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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