Reseller Account Manager, Sr.

Posted 2 Days Ago
Be an Early Applicant
Austin, TX, USA
Hybrid
65K-130K Annually
Senior level
Cloud • eCommerce • Software
99% of employees believe you’re made to feel welcome at WP Engine. Be you. Be here.
The Role
Manage and grow a portfolio of agency reseller accounts by building relationships, creating growth strategies, maintaining pipelines, closing deals to hit quota, coordinating with solution engineering, and forecasting in Salesforce. Provide proposals, product alignment, training, and executive reporting to retain and expand client business.
Summary Generated by Built In

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

 

What is Cool About This Job
 

As an Agency Account Manager, you work with a variety of different agencies helping them with their Agency specific business model. You will uncover opportunities for growth in existing accounts by understanding and anticipating client needs & growth. You will achieve your revenue quota each month through detailed territory management and high levels of client engagement. You'll connect with agency owners to demonstrate how our solutions can achieve their business goals.
 

A core pillar of WP Engine’s strategy is to “be the WordPress partner of choice for web technologies leaders and agencies of all sizes.” We do this by building positive digital experiences for our clients delivering on our promise to help them win online.
 

This is a hybrid role! Our sales organization does meet in our Austin, TX office weekly on Tuesdays and Thursdays.
 

The Day to Day

  • Maintain strong relationships with your client portfolio including regular account reviews to ensure they are deriving maximum value.

  • Developing growth strategies to increase your book of business in line with the North American financial plan.

  • Thinking of ways to retain and grow your clients' business long after they’re signed up.

  • Building, maintaining, and closing pipelines to consistently exceed quota.

  • Supporting clients with proposals, product alignment ideas, and training sessions.

  • Working closely with the solution engineering team to ensure the best technical fit for the clients' needs.

  • Be responsible for your business and forecasting accurately through the effective use of Salesforce.com.

  • Coordinating with our leadership team to win business.

  • Following WP Engine’s consultative sales and account management process.

  • Regularly provide timely and accurate deal updates to management and executives.

Your Expertise and Passion

  • Ability to generate, qualify, and execute on opportunities in order to exceed revenue targets.

  • 3+ years of direct sales experience with a successful track record of meeting or exceeding assigned individual quota.

  • Proven track record to lead a portfolio of partners to drive growth month over month.

  • Ability to articulate a compelling vision that resonates with the customer and demonstrates value.

  • Through a consultative approach, uncover customer needs and match appropriate solutions.

  • Build long-lasting relationships based upon trust with multiple customer executives and position WP Engine as a strategic partner.

  • Possess a deep understanding of business practices, industry trends, and competitors.

  • To be successful in this role you will be self-motivated and thrive working in a multifaceted environment.

  • Demonstrate passion and energy with both customers and colleagues.

  • Effectively build and articulate the return on investment in the negotiation process to bring the utmost value to the agency.

  • Experience with Salesforce CRM. 

The Perks & Benefits

  • Company Stock Options (Every employee is an owner in the company)

  • Great Health Benefits (Medical, Dental, Vision, Life Insurance)

  • Fertility Benefits (IVF/Fertility drug coverage)

  • HSA Company contribution

  • 401(k) with a 4% match

  • Disability Insurance 

  • Paid Family and Caregiver’s Leave

  • Employee Assistance Program

  • Generous Vacation Time (Who doesn’t like time off)

  • One-time $500 payment to set up your home office

  • 4 Company Wellness Days a year

  • 1 floating holiday

  • Pet Insurance

  • On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal
     

Base Salary / Variable / OTE

$65,000 base, $65,000 variable, $130,000 OTE

*uncapped commissions and accelerators to award over-attainment

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. ​


We believe that compensation should be reflective of the impact you have within the organization relative to the market value of your role. The cash compensation package above includes base pay plus on-target commission for employees in eligible roles. Sales incentive plans are uncapped with significant earning potential. Your talent acquisition partner can share more about the total rewards package at WP Engine including the specific base pay and commissions as well as equity and benefits during the hiring process.

Skills Required

  • 3+ years of direct sales experience with a track record of meeting or exceeding quota
  • Proven track record leading a portfolio of partners to drive month-over-month growth
  • Ability to generate, qualify, and execute on opportunities to exceed revenue targets
  • Experience with Salesforce CRM and accurate forecasting using Salesforce.com
  • Consultative sales approach to uncover customer needs and match solutions
  • Ability to build long-lasting relationships with multiple customer executives and position WP Engine as a strategic partner
  • Experience supporting clients with proposals, product alignment ideas, and training sessions
  • Working knowledge of WordPress and agency business models / industry trends
  • Self-motivated, strong interpersonal skills, and ability to thrive in a multifaceted environment
  • Coordinate with leadership and solution engineering to win business and provide timely deal updates

WP Engine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WP Engine and has not been reviewed or approved by WP Engine.

  • Healthcare Strength Employee medical, dental, and vision premiums are described as fully employer‑paid in the U.S., with options that include fertility coverage, preventive care, and mental‑health supports. Wellbeing resources such as an EAP, Calm access, a monthly wellness allowance, and quarterly wellness days bolster the package.
  • Leave & Time Off Breadth Time off is framed as generous, including several weeks of PTO, company holidays, a floating holiday, and recurring wellness days. The approach pairs with a remote‑first model and encouragement to take needed time away.
  • Equity Value & Accessibility Stock options are provided broadly so that all employees participate in ownership. Equity is presented as a standard component of offers across functions and levels.

WP Engine Insights

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The Company
HQ: Austin, TX
1,100 Employees
Year Founded: 2010

What We Do

We're a rapidly growing technology company that is committed to having an awesome culture, innovation, open source, exceptional customer service, and the massively growing WordPress community!

Why Work With Us

If you’re looking for a fun and fast-paced environment where you can make an impact, WP Engine is the perfect spot for you. We are looking for new team members to come help us shape the way people use and think of WordPress. As a member of our team you will have the opportunity to explore and help us all drive the business forward.

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