OVERVIEW:
We are looking for a Researcher; wearer trials & product insights, to support the end-to-end delivery of product testing programmes across menswear, womenswear and accessories. This role is focused on ensuring the voice of the consumer sits at the heart of product decision-making by designing, managing and analysing wearer trials that generate actionable insights.
Working closely with Product Development, Design and Merchandising teams, you'll help optimise product performance by delivering robust research programmes, managing participant experiences and translating data into compelling recommendations that drive business decisions.
WHAT YOU'LL BE DOING:
- Manage the end-to-end delivery of wearer trials across multiple product categories.
- Partner with Product Development, Design and Merchandising teams to identify testing requirements and build effective research programmes.
- Design and execute qualitative and quantitative research methodologies to evaluate product performance.
- Coordinate trial setup, participant recruitment and communication through wearer trial platforms.
- Build and manage relationships with external research and testing partners.
- Analyse research findings and transform data into clear, actionable insights and recommendations.
- Present results to stakeholders in an engaging and influential way, highlighting the commercial and consumer impact of findings.
- Manage key administrative processes including sample distribution, participant incentives and testing logistics.
- Ensure projects remain on schedule by tracking progress, mitigating risks and proactively resolving blockers.
- Support wider consumer and product research initiatives, including concept testing and exploratory studies during quieter testing periods.
WHAT YOU'LL NEED:
- Proven experience in a research, consumer insights or product research role.
- Strong knowledge of qualitative and quantitative research methodologies.
- Experience conducting product testing, wearer trials or consumer research within apparel, activewear or related product categories.
- Ability to identify the right research approaches and ask insightful questions that solve business challenges.
- Experience analysing and synthesising data from multiple sources into compelling insight-led stories.
- Strong project management and organisational skills, with the ability to manage multiple priorities simultaneously.
- Excellent stakeholder management and communication skills.
- Confident presentation skills, with the ability to influence both technical and non-technical audiences.
- Demonstrated ability to drive action and business change through research findings.
- Self-motivated with the ability to work independently while contributing to a high-performing team.
Preferred
- Experience using concept and product testing platforms such as MESH01.
- Experience with survey platforms including Alchemer, Typeform or SurveyMonkey.
- Familiarity with research community panels and participant engagement programmes.
- Experience analysing large datasets and using research analysis tools such as DisplayR or MarketSight.
- Understanding and practical application of AI tools to enhance research processes and insight generation.
CLOSING DATE: MONDAY 20th JULY 2026.
You must be able to work from our Solihull offices 3 days per week.
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email [email protected].
ABOUT US.
We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
THE PERKS.
Standard benefits include:
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday, additional day for your birthday & Bank Holidays
- Contributory Employer pension scheme
- Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial, Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Life Assurance
Office location specific benefits include (IQ):
- Gym Membership to The Lifting Club (LC)
- Onsite lunch provision & coffee bars
- EV charge points available
Office location specific benefits include (LDN):
- Funded multi-site fitness membership
Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Skills Required
- Proven experience in a research, consumer insights or product research role
- Strong knowledge of qualitative and quantitative research methodologies
- Experience conducting product testing, wearer trials or consumer research within apparel, activewear or related categories
- Ability to identify appropriate research approaches and ask insightful business-focused questions
- Experience analysing and synthesising data from multiple sources into insight-led stories
- Strong project management and organisational skills with the ability to manage multiple priorities
- Excellent stakeholder management and communication skills
- Confident presentation skills with ability to influence technical and non-technical audiences
- Demonstrated ability to drive action and business change through research findings
- Self-motivated and able to work independently while contributing to a team
- Experience using concept and product testing platforms such as MESH01
- Experience with survey platforms including Alchemer, Typeform or SurveyMonkey
- Familiarity with research community panels and participant engagement programmes
- Experience analysing large datasets and using research analysis tools such as DisplayR or MarketSight
- Understanding and practical application of AI tools to enhance research processes
- Ability to work from Solihull offices 3 days per week
What We Do
Gymshark is one of the fastest growing and most recognisable fitness apparel and accessories brands, supported by over 5 million highly engaged social media followers and customers in 100’s of countries. Imagine working in a world of rapid change, where open minded, ambitious, curious, creative and resourceful people exist. We're always looking for great people and if you can imagine yourself here, this could be the place for you.
