Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Netflix is the world’s leading streaming entertainment service for over 270 million households in more than 190 countries, connecting people of all ages with stories they love on any of their favorite devices. The APAC Consumer Insights team is central in uncovering compelling ways to engage and entertain our members across Japan, South Korea, India, Southeast Asia, ANZ, Taiwan and Hong Kong. This Researcher (L4) role supports our country CI leads in Japan and South Korea, who support local decision-making across Content, Marketing, Partnerships, Payments and Monetization efforts. This is an opportunity to lead innovative research, analysis and storytelling with a demonstrable impact on the growing APAC business. You will be responsible for defining, leading, analyzing and socializing research studies that generate insights to empower business decisions across the company. You’ll closely partner with cross-functional teams, and be passionate about delivering the most engaging, innovative and inclusive content and experiences to our members. In this role, you will:- Synthesize data from multiple sources (quantitative surveys, qualitative, behavioral, 3rd party) to craft clear meanings and create bigger insights.
- Lead both qual and quant ad-hoc research projects across multiple countries and areas (Content, Marketing and Growth), under the guidance of the Japan/South Korea CI lead (Senior Researcher).
- As part of the APAC CI team, proactively partner with other CI researchers and cross-functional partners, including Content, Marketing, Product, Data Science, Brand, FS&A, Partnerships, etc., to develop new research initiatives.
- Note this role will start the onboarding in the APAC regional office in SG for 4-6 weeks before locating back to Tokyo/Seoul.
- A resilient, flexible, and selfless individual with a growth mindset, comfortable managing through ambiguity and learning new things, who aligns with Netflix culture and values
- 5-8 years of experience in content or audience related research, and/or analytics. Hands-on experience leading end-to-end quantitative research studies is required. Some mixed methods research experience is preferred but not required.
- A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies and synthesize findings.
- Able to prioritize their efforts in line with business needs, and juggle multiple requests from different colleagues.
- Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company.
- Strong storytelling and data synthesizing skills.
- A team player and collaborator who hates working in silo.
- Attention to details, without losing sight of the big picture.
- Self-starter and problem solver who loves “getting in the weeds” with quantitative data (including survey data, public “big data” repositories, and internal logged data).
- Consumer research experience in Japan/South Korea is strongly preferred.
- Business English and local language (Japanese/Korean) required.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
포용성은 넷플릭스의 핵심 가치 중 하나이며, 저희는 모든 지원자에게 의미 있는 면접 경험을 제공하기 위해 노력하고 있습니다. 채용 절차 중 장애나 기타 사유로 지원이나 조정이 필요하신 경우, 귀하의 채용 담당자에게 요청해 주시기 바랍니다.
저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며. 저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다
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Netflix is the world's leading streaming entertainment service with 209 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.
