Research Manager

*This role is only open to applicants based in South Korea*

About Euromonitor

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Overview of the role

This Manager leads a team of analysts in Euromonitor’s Seoul office, ensuring the delivery of high-quality local insights and compelling client narratives. This position emphasizes team management, operational excellence, and fostering a collaborative environment across cross-functional workflows. The Manager serves as a bridge between the team, Regional team, Client Support team, Foundational Data team, and other internal departments, and executes on organizational goals and strategic initiatives.

Key responsibilities

Team Leadership

• Mentor and Develop Talent: Recruit, train, and mentor a diverse team of analysts to foster professional growth, enhance local industry expertise and cross-functional collaboration.  
• Performance Management: Conduct regular performance evaluations, provide constructive feedback, and recognize achievements to motivate high performance.
• Collaborative Environment: Cultivate a culture of teamwork, open communication, and accountability and close collaboration with Regional and Client Support teams. 

Project Oversight

• Strategic Planning: Plan, prioritize, and execute multiple research projects while ensuring adherence to methodologies, deadlines, and deliverable quality.
• Monitoring and Delivery: Oversee research workflows, monitor progress, and address potential issues to ensure on-time and high-standard project completion, and support the evolving interplay between Local, Regional and Client Support. 

Client Engagement and Relationship Management

• Engagement Support: Spend a minimum 20% of time leading client engagement directly with dedicated accounts. Guide the team in identifying opportunities to deepen client engagement and uncover potential business growth opportunities.
• Escalation Point: Act as the primary escalation point for client concerns, providing solutions and maintaining high levels of client satisfaction.
• Queries: Work with the Client Support team to convert client queries into actionable opportunities, fostering enhanced engagement and driving mutual growth.
• PR: Represent the Company and support analysts at conferences, trade events, and other external forums, positioning the team as trusted industry experts.
• Thought Leadership: Contribute to the company’s visibility by supporting PR efforts and providing input on industry publications. 

Research and Insight Integration

• Local Insights: Drive local insights and data inputs through trade interviews, expert consultants and data exchanges with clients and ensure established KPIs are met. Ensure key local secondary sources are covered.   
• Quality Assurance: Oversee and approve research outputs to ensure they are accurately sourced, align with client requirements, and adhere to company standards. Maintain accountability for the timely delivery of projects.
• Collaboration: Work closely with Regional Research teams to integrate local insights into broader datasets and ensure consistency across deliverables. This extends into the Consulting Research team where there is a track record of custom studies that leverage on Passport data as foundation input and whereby taxonomies are similar / aligned.
• Knowledge Sharing: Facilitate the dissemination of best practices and key findings across the team and organization.
• Innovation: Drive innovation in data collection techniques to uncover new inputs for clients.

Key Interdependencies with Regional:

• Ensure that Local insights are continuously fed into Regional-team methodologies to bring local market knowledge and client feedback to our datasets
• Collaborate with Regional to evaluate which research tasks should be Local-driven and which can be scaled through central methods.
• Actively work towards refining the optimal balance on Local and Regional dynamics at an industry and regional level.

Operational Efficiency

• Process Improvement: Continuously evaluate and optimize cross-functional workflows to improve efficiency and productivity.
• Documentation and Reporting: Maintain detailed project documentation, progress reports, and analysis for leadership visibility and decision-making. 

Skills / Proficiencies required

• Right to work in South Korea 

• Native Korean speaker and fluency in business English to liaise with colleagues in regional counterparts

• Leadership and Mentorship: Proven ability to manage, motivate, and develop a high-performing team. 
• Research Expertise: Skilled in conducting primary research and analysing its impact on large-scale datasets. Strong understanding of local industry dynamics and the ability to translate complex data into clear, actionable insights. 
• Project Management: Exceptional organizational and planning skills to deliver projects on time and to specification. 
• Stakeholder Engagement: Excellent communication and relationship management skills to engage with internal and external stakeholders. 
• Analytical Thinking: Ability to resolve complex research challenges and ensure high-quality research outcomes.  
• Process Improvement: Proactive mindset to streamline workflows and enhance operational performance. 

Globally diverse, locally united:

Our 16 global offices are melting pots of culture and innovation. Your unique background and perspective are exactly what we need to enrich our collaborative team.  No matter where you're based, you’re part of a global conversation. Feel you're a match?  We're eager to hear from you.

Respect and inclusion at every step:

Your journey with us should be seamless. From application to interview, we're committed to making every process accessible. Need adjustments? Just chat with your recruiter — we’re here for you.

Celebrating you:

Our culture thrives on high performance and recognition. Here, it's not just about what you achieve but how you achieve it too. We celebrate your successes, creating a fulfilling and satisfying work environment.

The things that matter:

We care about your well-being. That’s why we offer competitive salaries, enhanced healthcare, pensions, generous holiday allowances, and a ‘Core hours’ policy that gives you flexibility. Our benefits are designed to support your life, both in and out of work.

Purpose beyond the workplace:

We understand that people want more from their work than just a job. Our Corporate Social Responsibility (CSR) programme empowers every colleague with two volunteering days a year and the chance to donate to a charity of their choice when they join. Whether mentoring locally, fundraising globally, or reducing our environmental impact, we’re all about making a positive difference and unlocking worlds of opportunity.

Your growth, our priority:

We're passionate about enabling  you to excel and adapt in our fast-evolving landscape. With dedicated support for your professional growth, we offer career paths and development opportunities that grow with you.

Equal Employment Opportunity Statement: 

Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organisation, or other non-merit factor.

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