As a Research Executive, you will be an integral part of our dynamic Customer Experience (CX) research team, providing essential support to research projects and gaining valuable hands-on experience in market research methodologies. You will be involved in all stages of the research process, from data collection and analysis to report preparation and client presentations. This is an excellent opportunity to build a strong foundation in market research, develop your analytical skills, and contribute to delivering impactful insights to our clients.
ResponsibilitiesKey Responsibilities
Project Management & Execution:
Support in the execution or delivery of research projects from set up to report, ensuring they are completed on time, within budget, and with accurate, actionable results.
Serve as one of the primary point of contact for clients on day-to-day project related communications, managing their expectations and communications throughout the project lifecycle.
Support in administrative task in related to the project, ie. update relevant info in the system, support in getting quotation, etc.
Attend client meetings and presentations, actively listening, taking detailed notes and prepare meeting summaries.
Learning & Development:
Proactively seek opportunities to learn and develop new skills in market research methodologies and CX best practices.
Participate in team training and relevant in-house programs to enhance your knowledge and capabilities.
Stay updated on client’s industry trends and innovations in the CX field.
Commercial Acumen:
Start learning the fundamentals of financial KPIs and elements in project management that have impact towards these KPIs.
Experience & Skills
Minimum Bachelor’s degree
0-2 years of experience in a research or analytical role is a plus, but not required
Genuine interest in consumer behavior and/ or CX related field
Proficiency with MS Office (ie Excel, PowerPoint, etc)
Proficiency with other relevant software or program (ie. SPSS, R, Python, etc) is an advantage
Experience with survey and / or dashboard technical configuration (e.g. Qualtrics, etc) highly desirable
Good communication, time management, and problem-solving skills.
Ability to work effectively both independently and as part of a team.
Competencies
Self-management
Effective communication
Client focus
Flexibility
Knowledge and expertise
Team collaboration
Relationships:
Foster effective interactions with business areas, operations, corporate departments, and external suppliers.
Adhering to Ipsos behaviors and values.
Development
Show strong passion in learning and development on market research and CX related field.
Develop fundamental understanding of the business impact of personal actions on business and client.
About UsIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About the Team
At Ipsos, we collaborate with the world’s leading organisations to help them grow the right talent, fulfill their brand promises, and optimise financial outcomes.
From corporate strategy to operational excellence, we cover the entire experience landscape. Our research, advanced analytics and advisory solutions enable clients to predict and adapt to change, create enriched, improved, and differentiated experience ecosystems.
Our approach is deeply human-centric, and our global network of expert teams have a rigorous understanding of CX and EX that’s backed by decades of cultural knowledge and industry experience.
So, while our work is powered by insights and driven by technology, it’s always all about people
Skills Required
- Bachelor's degree
- 0-2 years of experience in a research or analytical role
- Genuine interest in consumer behavior or customer experience
- Proficiency with Microsoft Office, including Excel and PowerPoint
- Proficiency with SPSS, R, Python, or other relevant software
- Experience with survey or dashboard technical configuration, such as Qualtrics
- Good communication, time management, and problem-solving skills
- Ability to work independently and collaboratively as part of a team
Ipsos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsos and has not been reviewed or approved by Ipsos.
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Leave & Time Off Breadth — Time-off policies include generous vacation allowances, paid sick time, volunteer days, Summer Fridays, and an extra birthday day in some regions. Allowances in some markets increase with tenure and include options to buy or sell holiday time.
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Healthcare Strength — Health coverage spans multiple medical plans, dental and vision care, an Employee Assistance Program, and employer-funded income protection and life assurance in certain regions. Private medical coverage is offered for some levels, alongside mental health support resources.
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Parental & Family Support — Paid parental leave is available across regions, with multi-month options and equal maternity and paternity leave in the UK. Flexible working approaches and family-friendly policies are emphasized.
Ipsos Insights
What We Do
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2019: 2,003.3 million euros
