Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.
Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.
- Design and maintain datasets for ML model training, including data collection, data augmentation, and storage
- Develop and maintain tools for data collection, augmentation, and visualization
- Contribute to research packages to train and test ML models
- Conduct experimental studies on various audio processing tasks to assess the accuracy and quality of pre-existing models
- Contribute to the research team’s activities, including regular research reviews and code reviews
- You are a creative problem solver who is excited about building amazing products that add real value to millions of people
- You are enthusiastic about audio processing as well as transferring research ideas into products
- You can explain complex topics in simple terms, and you love collaborating and building strong relationships with colleagues and stakeholders
- You are a self-starter and excel in a fast-paced, dynamic environment that often includes ambiguity
- You have a proven track record of successful and timely project delivery
- You are resilient in the face of challenges, change, and ambiguity
- You are optimistic and believe that you can make a problem into a solution
- You are resourceful, excited to uncover innovative solution,s and teach yourself something new when needed
- You take accountability, do the things you say you’ll do, under-promise and over-deliver
- You are nimble and adaptable when priorities change and continue to see the “forest through the trees”
- Master's degree or PhD in a quantitative field (Computer Science, Mathematics, Engineering, Artificial Intelligence, etc.) or equivalent experience required
- 1+ years of professional experience as an ML engineer in Deep Learning, preferably in Computer Vision, Pattern recognition, Face recognition or general Machine Learning.
- Experience in the preparation of data for ML model training and evaluation
- Strong Python skills required
- Experience with ML frameworks: TensorFlow, Keras, PyTorch
- Preferably, you have experience working with audio/visual data and data collection
- Preferably, you have experience in JavaScript, HTML, CSS, or React JS
- Preferably, you have knowledge of biometrics, authentication, fraud, or customer experience concepts
- Preferably, you have experience communicating with internal and external customers around proof-of-concepts, issues, etc.
As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.
- Within 30 days,
- You’ll have been introduced to your team and colleagues, and have 1:1s to assimilate into the company culture. You will have the opportunity to learn the product in and out through training and a variety of resources.
- You’ll have been introduced to your team and colleagues, and have 1:1s to assimilate into the company culture. You will have the opportunity to learn the product in and out through training and a variety of resources.
- Within 60 days,
- You’ll understand the team's expectations and be able to start a research project agreed upon with your direct manager.
- You’ll understand the team's expectations and be able to start a research project agreed upon with your direct manager.
- Within 90 days,
- You’ll have an intermediate level of familiarity with the products and corresponding research initiatives. You will develop a strong relationship with the team, and you will be able to begin executing against the research roadmap.
As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
- Competitive compensation, including equity for all employees
- Unlimited Paid Time Off (PTO)
- Remote-first culture #LI-Remote
At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:
- Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
- Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
- Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
- Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
- Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Pindrop is an Equal Opportunity EmployerHere at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
Top Skills
What We Do
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500.
Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.
