Research Director

Who We Are

We are Bovitz Inc., a market research and strategy firm that puts people at the center of design, innovation, and growth. We believe in the value that companies of all shapes and sizes can bring to people’s lives, and it matters to us that they actually do it. As a company, our mission is to give real people a voice so powerful that their stories change the course of business decisions. So, we go out and talk to real people about what they need and want and then show companies what to do with that. Simply put, we’re in the business of improving people’s lives.

Bovitz was founded as a custom research agency in 2003, grounded in academic rigor & deep client-side experience.  We now have a multi-disciplinary team of 35 full-time employees, including leaders in Market Research, Anthropology, Brand Strategy, Cognitive Science, Business Consulting, and Design. We are a fully remote company with available office space in Los Angeles when needed. Please visit www.bovitzinc.com to learn more about our team, the type of work we do, our culture, and our clients.

The Role

As a Research Director at Bovitz, your job is to own the strategy (of the project and of the story). You have a team working in support of you; they own bringing the relevant data and insights to you, which will allow you to architect the story and implications.  You will partner with your team to make sure your story is supported by the correct data, and you will also interface with your team’s Account Manager to ensure that your story is actionable and impactful for the client.

Things You’ll Do

People

• Lead a team of 2-4, mentoring/coaching junior and mid-level staff — sharing responsibility for their development and training roadmaps
• Manage resourcing for your team
• Involvement in company-wide talent-development initiatives

Clients & Projects

• Lead and deliver multiple research / insights engagements (both qual and quant) simultaneously
• Oversee all key stages of the project process from project kick-off to report presentation (survey/discussion guide development, analysis, storytelling, reporting)
• Act as “thought partner” to clients — crafting insights, developing actionable recommendations, maintaining client relationships, and supporting account growth
• Support MD & AMs in business development efforts

Operations

• Oversee the operational aspects of client engagements, ensuring projects are delivered on time, on budget, and to scope
• Drive adoption and continuous improvement of standardized processes, tools, and best practices to increase efficiency and consistency 
• Identify and resolve operational bottlenecks, risks, or conflicts before they impact delivery
• Champion research excellence by ensuring quality control processes are consistently applied

Education and Experience Requirements

• Four-year college degree in related major (business, sociology, psychology, political science, econ, math, statistics, etc.) preferred
• 7-10 years of marketing research experience (supplier side experience preferred)  
• Direct experience with all stages of the qualitative and quantitative research process, methods, and analysis 
• Genuine interest in better understanding consumer behavior 
• Experience consulting clients/business executives on strategic and tactical insights  
• Experience with and strong desire to manage and mentor junior employees, with direct management experience preferred  
• Ability to work with teams in creative and analytical environments 
• Ability to problem solve, make decisions, and take initiative   
• Strong organizational, attention to detail, and time management/prioritization skills  
• Outstanding communication skills, in both written and oral form 
• Hands-on advanced knowledge of and proficiency with Microsoft PowerPoint, Word, Excel, and SPSS  
• Hands-on advanced knowledge of and proficiency with Google Suite (Slides, Sheets, Docs) preferred

Physical Requirements

This position is primarily performed in a remote office environment. The employee is regularly required to sit for extended periods of time; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and communicate effectively via phone, video conferencing, and written communication. The employee may occasionally need to stand, walk, and lift or move items up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer:

Bovitz recognizes that employees are our most important asset. The competitive compensation package and broad range of benefits extended to our employees directly reflects the value placed on their importance to our success.  Some of our benefits include:

• Remote work environment and a corporate hub for collaborating and company fun
• Medical, Dental and Vision plans (100% employee medical premium paid by the company)
• 401(k) matching
• Employee stipend to use towards health & wellness, home office, professional development and so much more
• Paid vacation (two weeks annually)
• A generous holiday schedule, including three summer days and the week between Christmas and New Year’s Day

Bovitz, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.