Research Coordinator

About Quadrant Strategies

Quadrant Strategies is a fast-paced market research professional services firm that works with Fortune 100 companies on their biggest reputational and business challenges. We use mixed methodology market research to form recommendations, advising top executives on communications and brand strategy to help them grow revenue, reclaim market share, advance their public policy interests, and navigate through some of the world’s highest profile corporate crises. We position ourselves as our client’s go-to partner for some of their most sensitive and high stakes situations, leveraging real data along the way.

Quadrant Strategies was founded in 2015. Quadrant has offices in the United States (Washington, DC, New York City, Dallas), the United Kingdom (London) and Republic of Serbia (Belgrade). Employees may request to work from any of our offices, pending approval based on need and office availability. Our offices are open on a hybrid work model, with employees working in-office at least three days a week. 

Quadrant Strategies, LLC provides a comprehensive benefits package that reflects our commitment to the wellness of our employees and their families. This includes medical, dental and vision coverage, legal services, life, accident and disability insurance, parental leave, retirement plan contributions, fitness reimbursements, and paid time off.

Quadrant Strategies, LLC is an Equal Opportunity employer, committed to an inclusive and non-discriminatory work environment, regardless of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Quadrant Strategies, LLC will provide reasonable accommodations for qualified individuals.

All candidates must be authorized to work in the country where their home office is located. To learn more about Quadrant, visit our website at www.quadrantstrategies.com.

Research Coordinator

The Role:

The Research Coordinator is a full-time role within the Research Operations department at the firm, helping to identify and connect with panelists, to recruit them as participants for Quadrant’s research panels. Our research panels engage policy elites nationally and abroad and incorporate them into the in-house market research we conduct for our clients. This role will coordinate the outreach, recruitment, communication, and scheduling with panelists. This is a terrific opportunity to gain exposure to operations, research, and recruitment functions at a rapidly growing firm in the market research industry.

RESPONSIBILITIES

• Execute recruitment projects based on the client team requests for interviews, focus groups, and surveys
• Proactively conduct online research to identify potential experts for our panels
• Engage potential panelists by performing initial outreach through a personal LinkedIn account, over email, and phone calls
• Communicate and interact with panel experts in an extremely timely manner
• Work closely with other internal and external teams, such as consultants, management, and other operations team members
• Maintain a database of recruitment outreach and other fieldwork information
• Regularly update and report on recruitment projects’ status
• Participate in updating and maintaining the team’s CRM platform
• Report to a Manager of Qualitative Research and work with other Research Coordinators on a team
• Assessment of feasibility and timeline of projects;
• 1. This involves evaluating whether a proposed project is achievable within the given constraints, such as time, resources, and budget. It includes detailed planning, resource allocation, risk assessment, and timeline estimation to ensure the project can be completed successfully.
• Recruitment of participants to participate in market research studies
• 1. This involves identifying, reaching out to, and enlisting individuals to participate in market research studies. It includes defining participant criteria, sourcing candidates, screening them for suitability, and managing their participation.
• Maintaining and building vendor relationships with foreign language moderators and recruiters to help us run global research more efficiently. 
• 1. This involves establishing and nurturing partnerships with vendors who provide foreign language moderation and recruitment services. It includes selecting vendors, coordinating project needs, and ensuring quality and efficiency in service delivery.

SAMPLE TASKS:

• Review internal databases and online platforms (LinkedIn, industry forums) to identify potential participants
• Reach out to potential participants via email or phone to explain the study and benefits of participation
• Conduct initial screenings to assess candidate suitability based on predefined criteria
• Participate in team meetings to discuss recruitment progress, share insights, and align on priorities
• Update the research teams on recruitment progress, highlighting any challenges and proposed solutions
• Schedule interviews or focus group sessions with confirmed participants, coordinating logistics
• Update the recruitment database with the latest information on participants and their status
• Prepare recruitment progress reports for internal review and research teams updates
• Handle administrative tasks regarding incentivizing panelists for their participation in research

QUALIFICATIONS:

• Bachelor’s degree required, Master’s degree a plus
• Full-time or internship experience in market research or recruitment with experience of successfully managing projects preferred
• Superior communication skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Experience with different cultures, either domestically or while studying/ working abroad
• Effective relationship building and stakeholder management skills
• Excellent skills in multi-tasking and managing priorities
• Familiar with the following software a plus:
• • LinkedIn Recruiter for recruiting 
  • Monday.com for project management
  • Salesforce as our main CRM software
  • Calendly for scheduling interviews easily
  • Decipher for programming online screeners
  • Outlook for email communication and calendar
  • Google Sheets for creating and maintaining project reports

2,600,000 - 3,000,000 RSD GROSS (Bruto) per year