Exempt
QUALIFICATIONS
EDUCATION
- Bachelor’s degree
EXPERIENCE
- Two years’ research experience
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Sufficient in clinical and research data entry
- Capable of handling challenging/difficult situations
- Demonstrates sound judgment and executes analytical skills
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Under the direction of higher level staff, conducts screening and interviews to evaluate patient eligibility in study.
- Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.
- Provides contributions towards improvement of department scores for employee engagement.
SERVICE ESSENTIAL FUNCTIONS
- Responds promptly and accurately to customer complaints, inquiries, and requests for information and coordinate appropriate follow-up calls and/or appointments.
- Schedules research subject appointments for tests and procedures, such as laboratory tests, x-rays, and other studies specific for the research protocol.
- Compiles patient information, process, document and enter accurate information in Source Documents, Case Report Forms, Electronic Data Capture portals and Clinical Trial Management System following established procedures.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Maintains records for clinical study and regulatory documents.
- Under the direction of Research Nurse/Clinical Trial Manager/Physician, captures and reports Adverse Events (A/E) or Serious Adverse Events (SAE) to necessary regulatory authorities.
- Assists management with research records and regulatory maintenance.
FINANCE ESSENTIAL FUNCTIONS
- Uses resources efficiently; does not waste supplies. Evaluates and reports on inventory levels. Self-motivated to independently manage time effectively and prioritize daily tasks.
- Maintains inventory of supplies necessary for the study.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Maintains working knowledge of the research process and in the conduct of IRB approved research protocols. Follows International Conference on Harmonization (ICH)/Good Clinical Practice (GCP) guidelines.
- Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates My Development plan on an on-going basis.
SUPPLEMENTAL REQUIREMENTS
- WORK ATTIRE
- Uniform: No
- Scrubs: Yes
- Business professional: No
- Other (department approved): Yes
- On Call* No
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
Work Shift:
1 - Day (United States of America)Job Category:
Non-clinical Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!Houston Methodist is an Equal Opportunity Employer.
Skills Required
- Bachelor's degree
- Two years' research experience
- Proficiency in speaking, reading, and writing English
- Clinical and research data entry experience
- Working knowledge of IRB processes and ICH/GCP guidelines
- Ability to screen and interview patients for study eligibility
- Experience using Electronic Data Capture and Clinical Trial Management Systems
- Ability to capture and report adverse events under supervision
What We Do
At Houston Methodist, leading medicine is more than a description of what we do; it’s who we are. Demonstrating an enduring history of health care innovation, Houston Methodist is comprised of a nationally recognized academic medical center, six community hospitals, a long-term acute care hospital, physician organization, research institute and a global health care organization. With over 2,264 operating beds and more than 22,000 employees, we take our responsibility as Houston’s premier health care system seriously. And, with a national reputation for excellence in patient care, innovation and research, we hold ourselves and the careers we build to a higher standard. As a diverse, inclusive and growing health care system, we offer a lifetime of meaningful careers within our many facilities. - Magnet® status achieved by four Houston Methodist hospitals. - Flagship hospital ranked the No. 1 hospital in Texas and nationally ranked in 8 adult specialties by U.S. News & World Report (2018-19). - Houston Methodist hospitals have received numerous designations, including Pathway to Excellence™, HealthGrades®, AACN Silver-Level Beacon Award for Excellence, Guardian of Excellence Award® and the state of Texas Exemplary Five Star award.
