Research Consultant

👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. 

Why Join Klue?

At Klue, we’re not just building a company; we’re redefining an industry. If you’re looking for a role where you can make a real impact, lead with innovation, and be part of a team that values creativity and collaboration, then we want to hear from you.

Some of our existing clients include Salesforce, Gong, Seismic and Shopify!

Our mission continues to be focused on helping our customers win more with actionable competitive and market insights and expanding those to include Win-Loss insights within our All-in-Won platform. We are the only provider in the market to provide both Win-Loss and Compete insights in one platform.

Why This Role is a Game-Changer

The Win-Loss Team partners with top B2B software companies to identify why they win and lose deals. As a Research Director, you won’t just conduct research, you’ll be the trusted advisor, helping executives connect the dots, tell a compelling story, and turn data into action.

This role is about:
✅ Executive-Level Influence – Presenting insights to senior leaders and driving strategic decisions.
✅ Consultative Leadership – Working closely with customers to design and execute impactful research programs that move the needle within their organizations.
✅ Big-Picture Thinking – Translating qualitative and quantitative data into meaningful business recommendations.

What You’ll Get to Own

• Shape Strategic Research Programs: Partner with B2B tech companies to design and execute win-loss and churn research that directly influences their business strategies

• Advise Senior Leaders: Work with executives to uncover why deals are won or lost, delivering insights that drive product, sales, and go-to-market decisions.

• Turn Data into Actionable Insights: Conduct buyer interviews and translate findings into compelling stories and recommendations that help clients gain a competitive edge.

• Lead Cross-Functional Collaboration: Work closely with project managers, analysts, and editors to ensure research is impactful and actionable.

•  Expand Your Industry Expertise: Manage a diverse portfolio of clients across industries like SaaS, cybersecurity, and fintech, gaining broad market exposure.

We’re Looking for Someone Who:

• Has executive presence: You can read a room, advise senior leaders, and communicate insights with confidence.

• Comes from a consulting, business intelligence, or strategy background: Think Gartner, Forrester, IDC, Info-Tech Research Group, or similar.

• Experience working within B2B SaaS: Have experience in product marketing, competitive intelligence, GTM strategy, or market research.

• Is highly analytical & curious: You enjoy digging into data, uncovering trends, and asking the right questions.

• Thrives in a high-performance environment: You have experience managing a large book of business and can drive research programs to success.

• Has leveraged AI-powered research tools (e.g., ChatGPT, Perplexity, Gemini).

• Is familiar with survey creation, reporting, and is a data analysis expertise: You’re familiar with tools like Power BI, Tableau, or similar platforms.

How We Work at Klue:

• Hybrid. Best of both worlds (remote & in-office) You and your team will be in the office 2 days a week.

• Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.

Total Compensation & Benefits:

• Competitive base salary & a variable commission structure

• Benefits. Extended health & dental benefits that kick in Day 1

• Options. Opportunity to participate in our Employee Stock Option Plan

• Time off. Take what you need. Just ensure the required work gets done and clear it with your team in advance. The average Klue team member takes 2-4 weeks of PTO per year.

• Direct access to our leadership team, including our CEO

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Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application.

At Klue, we're dedicated to creating an inclusive, equitable and diverse workplace as an equal-opportunity employer. Our commitment is to build a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate.

We’re excited to meet you and in the meantime, get to know us:

🌈 Pay Up For Progress & 50 - 30 Challenge

✅✅ Win-Loss Acquisition (2023)

🐅 Series B (2021)

🏆 Culture, culture, culture!

🎧 Winning as Women & More!

🐝 About Us

🥅 Product Demo Arena

🔍 Glassdoor

🎥 Youtube

☕️ LinkedIn

🦄 Wellfound (AngelList)