Research Computing Services Manager

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

As Research Computing Services Manager, you will support biomedical research that drives innovations in patient care by providing direction, supervision, and technical and financial oversight of non-desktop computing infrastructure for Cleveland Clinic Research. In this role, you will guide lead analysts across the Linux server, Windows server, database, storage, and software development teams to ensure research computing operations are efficient, secure, and reliable.

A caregiver in this position works days from 8:00 a.m. – 5:00 p.m.  

This position is primarily remote, but does require coming on-site to Main Campus regularly depending on business needs.

A caregiver who excels in this role will:  

• Manage the non-desktop research computing infrastructure in the division and other divisions as assigned.

• Develop standards, policies and procedures managing enterprise servers, storage, and databases.

• Support the Director of Research Computing in strategic planning for providing non-desktop computing infrastructure anticipating and preparing for turnover of personnel and organizing the group appropriately to meet the changing demands of the environment.

• Plan, schedule, and manage multiple projects requiring information system resources.

• Monitor projects for adherence to schedule and budget, provides quality control oversight on all projects, and compiles statistics to predict future performance.

• Plan and coordinate department moves, acquiring appropriate tools and equipment to facilitate exceptional job performance.

• Supervise the Windows server administration, Linux server administration, data storage and backup, and server administration.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s degree in information systems, Science or related field and ten years’ experience in IT related position

• OR Associate’s degree and twelve years of experience in IT-related position

• OR Master’s degree in information systems, Science or related field and seven years of experience in IT-related position

• Five years of managerial experience in an IT group such as general hardware and software management in a production scientific or corporate environment

• Experience in deploying services in cloud only and/or hybrid cloud environments

Preferred qualifications for the ideal future caregiver include:

• Experience in healthcare and/or scientific research contexts

• Experience in regulated environments (financial, HIPAA, part 11, etc.)

• Direct experience managing either Windows or Linux based servers, ideally in the context of high-performance computing environments

• Expertise in hardware and software, providing and maintaining technology infrastructure to support research operations

• Understanding of windows and database administration

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate a computer and other office equipment. 

• Ability to communicate and exchange accurate information. Requirement 2

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.