Research Analyst

Posted 4 Days Ago
Be an Early Applicant
College Park, MD, USA
In-Office
Junior
Professional Services • Consulting
The Role
Support migration of a legacy marketing portal to Salesforce Marketing Cloud by documenting current-state, mapping data, analyzing historical campaign performance, supporting UAT, tracking project milestones/risks, preparing stakeholder materials, and aiding change management and user readiness while ensuring data privacy and compliance.
Summary Generated by Built In
  • Support the IT team in migrating a legacy Marketing Portal to Salesforce Marketing Cloud (SFMC).
  • Work closely with project leadership and technical teams to analyze current and future marketing technology capabilities, audience segmentation strategies, and campaign performance data.
  • Conduct current-state discovery of the legacy platform, including:
    • Campaigns
    • Audience segments
    • Email templates
    • Automation workflows
    • Reporting artifacts
    • Integration points
  • Maintain organized documentation repositories accessible to project stakeholders.
  • Support data mapping between legacy systems and SFMC components (e.g., Data Extensions, Subscriber Lists, Journey Builder, Email Studio).
  • Analyze historical campaign performance and help define baseline metrics such as:
    • Open rate
    • Click-through rate (CTR)
    • Conversion rate (CVR)
    • Cost-per-click (CPC)
    • Return on ad spend (ROAS)
  • Assist with project tracking, including milestones, risks, dependencies, and action items.
  • Prepare status reports, presentations, and meeting documentation for stakeholders.
  • Support User Acceptance Testing (UAT), including:
    • Test script development
    • Issue tracking and triage
    • Coordination with development teams
  • Assist with change management and user readiness:
    • Training materials
    • Documentation
    • Stakeholder communications
  • Gather insights from end users to identify workflow gaps and improvement opportunities.
  • Maintain awareness of data privacy, security, and compliance considerations related to customer data.
  • Follow established project management and change control processes.


RequirementsMinimum Qualifications
  • At least two (2) years of professional experience (internships may count if relevant and hands-on).
  • Familiarity with Salesforce Marketing Cloud (SFMC) or similar platforms (e.g., HubSpot, Marketo, Mailchimp).
  • Exposure to SFMC through learning, certification preparation, coursework, or hands-on use.
  • Experience with digital marketing tools such as:
    • Google Ads
    • Meta Ads Manager
    • Email marketing platforms
  • Experience with web analytics tools such as:
    • Google Analytics (GA4)
    • Google Search Console
  • Ability to analyze marketing performance metrics (CTR, CVR, CPC, ROAS, ROI).
  • Experience with A/B testing for campaigns or landing pages.
  • Basic understanding of SDLC and Agile methodologies.
  • Strong written and verbal communication skills.
  • Ability to collaborate across technical and business teams.
  • Strong organizational skills and attention to detail.
Preferred Qualifications
  • 2+ years of hands-on experience with SFMC or similar platforms.
  • Experience supporting system migrations or platform transitions.
  • Experience with SEO tools (e.g., SEMrush).
  • Familiarity with social media management tools (e.g., Hootsuite).
  • Experience with CRM systems (e.g., Salesforce, HubSpot).
  • Experience managing paid media campaigns.
  • Proficiency with data visualization tools (Tableau, Power BI).
  • Advanced Excel skills (pivot tables, lookups).
  • Basic SQL knowledge.
  • Exposure to Python, R, or statistical tools.
  • Experience with conversion rate optimization (CRO).
  • Familiarity with CMS or e-commerce platforms.
  • Experience creating presentations and stakeholder materials.
  • Knowledge of email compliance standards and accessibility best practices.
  • Experience with collaboration tools (Jira, Confluence, Teams, SharePoint).


Skills Required

  • At least two (2) years of professional experience (internships may count)
  • Familiarity with Salesforce Marketing Cloud (SFMC) or similar platforms (HubSpot, Marketo, Mailchimp)
  • Exposure to SFMC via learning, certification preparation, coursework, or hands-on use
  • Experience with digital marketing tools (Google Ads, Meta Ads Manager, email marketing platforms)
  • Experience with web analytics tools (Google Analytics GA4, Google Search Console)
  • Ability to analyze marketing performance metrics (open rate, CTR, CVR, CPC, ROAS, ROI)
  • Experience with A/B testing for campaigns or landing pages
  • Basic understanding of SDLC and Agile methodologies
  • Strong written and verbal communication skills
  • Ability to collaborate across technical and business teams
  • Strong organizational skills and attention to detail
  • Maintain awareness of data privacy, security, and compliance considerations related to customer data
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
35 Employees
Year Founded: 2003

What We Do

Angarai International, Inc. is a professional management consulting firm specializing in enterprise transformation and oversight services. The organization provides business advisory and innovative solutions, partnering with local, state, and federal entities to drive organizational change. They focus on project management and professional management solutions to assist clients in achieving strategic objectives and improving operational efficiency.

Similar Jobs

Uvation Logo Uvation

Ecommerce Product Catalog & Research Analyst

Information Technology • Consulting
In-Office or Remote
7 Locations
35 Employees

Parsons Corporation Logo Parsons Corporation

Operations Research Analyst, SME

Information Technology • Security • Cybersecurity
In-Office
Aberdeen, MD, USA
14420 Employees
134K-241K Annually

CACI International Inc Logo CACI International Inc

Senior Operations Research Analyst Group

Information Technology • Consulting • Defense
In-Office
2 Locations
17673 Employees
82K-172K Annually

Sigma Defense Systems LLC Logo Sigma Defense Systems LLC

1709 - Operations Research Analyst

Hardware • Software • Cybersecurity • Defense
In-Office
Belcamp, MD, USA
800 Employees
120K-140K Annually

Similar Companies Hiring

Energy CX Thumbnail
Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Chicago, IL
108 Employees
Northslope Thumbnail
Artificial Intelligence • Information Technology • Software • Analytics • Consulting • Generative AI
London, GB
100 Employees
Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account