Research Analyst, Technomic - Chicago

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Technomic has provided foodservice clients around the globe with the research, insights and strategic consulting support they need to enhance their business strategies, decisions and results. Our services range from major research studies and management consulting solutions to online databases and simple fact-finding assignments. Our clients include food manufacturers and distributors, restaurants and retailers, other foodservice organizations, and various institutions aligned with the food industry.

Are you a data-driven foodie? Come and join the Technomic team as a Research Analyst!

Technomic is looking for a highly motivated Research Analyst (RA) to join our Product and Services team, supporting the ongoing collection and management of point-of-sale data. The RA will work directly with senior research staff to maintain quality and timeliness during the data and review process, as well as support with ongoing client reporting. Collaborating with other internal team members such as marketing staff, data analysts, database developers and other key stakeholders will be an important part of this role.

The ideal candidate will have data analysis experience, strong Excel skills, a love of restaurants and a track record of working successfully both independently and as part of a team. The candidate must demonstrate the ability to be a strong communicator (written and oral skills); have strong analytical and critical thinking skills; have excellent organizational and problem-solving skills; and the ability to adapt to rapidly shifting assignments and deadlines.

Responsibilities

• Demonstrate project management skills by delivering projects on time and maintaining high internal and external customer satisfaction from start to finish
• Ensure that both the program deliverables and client communications are on track and all project details are addressed throughout all project phases
• Write content that includes data analysis, insights and recommended actions
• Alert management of issues while making recommendations for suitable and creative solutions
• Respond appropriately to staff and client questions and requests in a timely manner

Knowledge and Skills

• Ability to establish and maintain positive working relationships, both internally and externally (including with both senior and junior staff), to achieve Technomic’s program goals
• Multitasking, organization and communication (written and verbal) skills, quality of task execution
• Detail and quality driven
• Dependable, highly motivated, collaborative and team-oriented with a strong sense of business acumen
• Content creation and analytical skills
• Extensive working knowledge of Microsoft Excel and PowerPoint; PowerPivot experience a plus

Requirements 

• 0-3 years of market research experience
• Ability to maintain a hybrid work schedule 3 days a week 
• Extensive working knowledge of Word, Power Point and Microsoft Excel, with experience using pivot tables and Vlookup
• Knowledge of SQL queries a plus
• Bachelor’s degree or above in business, social science, market research, or related field
• Interest in the foodservice industry is preferred

The salary range for this role is $48k -50k based on experience.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:
•Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
•Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
•Broader impact: take up to four days per year to volunteer, with charity match funding available too
•Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
•Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
•Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
•Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
•Recognition for great work, with global awards and kudos programs
•As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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