Research Analyst - Multiple Sites

Posted Yesterday
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Makati City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Conduct research and analyze large datasets to produce reports, dashboards, and recommendations. Manage content, coordinate projects, maintain documentation, and present findings to stakeholders while ensuring data quality and process improvements.
Summary Generated by Built In
Requisition Number: 2375304
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a detail-oriented and analytical Research Analyst to support business research, content management, data analysis, and project coordination activities. The ideal candidate will have experience working with large datasets, managing research-related initiatives, and delivering accurate, actionable insights to stakeholders.
This role requires strong organizational skills, the ability to manage multiple priorities, and proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
Primary Responsibilities:
  • Conduct research and analysis to support business initiatives and strategic projects
  • Gather, organize, validate, and maintain large datasets to ensure data accuracy and integrity
  • Develop reports, presentations, dashboards, and research summaries for stakeholders
  • Support content management activities, including data tracking, documentation, and information organization
  • Coordinate and manage assigned projects, ensuring timelines and deliverables are met
  • Analyze trends, identify insights, and provide recommendations based on research findings
  • Collaborate with cross-functional teams to address business questions and research requirements
  • Maintain process documentation and support continuous improvement initiatives
  • Present findings and key observations in a clear and concise manner to business partners
  • Ensure compliance with established quality standards and operational procedures
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:
  • 5+ years of relevant experience in research, project management, business analysis, clinical research, or related fields
  • Experience managing projects and working with large volumes of data
  • Advanced proficiency in Microsoft Office applications, particularly:
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Proven solid analytical and problem-solving abilities
  • Proven solid content management and organizational skills
  • Proven excellent written and verbal communication skills
  • Proven ability to work independently and manage multiple priorities in a fast-paced environment

Preferred Qualifications:
  • Bachelor's degree in any discipline
  • Experience in healthcare, clinical research, business research, or analytics environments
  • Experience creating reports and performing data analysis
  • Knowledge of SQL and/or Oracle databases
  • Demonstrated ability to learn new tools, systems, and business processes quickly
  • Demonstrated solid teamwork and stakeholder management skills

Competencies
  • Analytical Thinking
  • Attention to Detail
  • Project Coordination
  • Data Management
  • Research Methodologies
  • Communication Skills
  • Collaboration and Teamwork
  • Time Management
  • Adaptability and Continuous Learning

Work Schedule
  • Night shift alignment supporting U.S. business hours
  • Work-from-home arrangement, subject to business and location requirements

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.

Skills Required

  • 5+ years of relevant experience in research, project management, business analysis, clinical research, or related fields
  • Experience managing projects and working with large volumes of data
  • Advanced proficiency in Microsoft Excel
  • Advanced proficiency in Microsoft PowerPoint
  • Advanced proficiency in Microsoft Word
  • Strong analytical and problem-solving abilities
  • Content management and organizational skills
  • Excellent written and verbal communication skills
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Bachelor's degree in any discipline
  • Experience in healthcare, clinical research, business research, or analytics environments
  • Experience creating reports and performing data analysis
  • Knowledge of SQL and/or Oracle databases
  • Demonstrated ability to learn new tools, systems, and business processes quickly
  • Demonstrated teamwork and stakeholder management skills

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
  • Parental & Family Support Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
  • Wellbeing & Lifestyle Benefits Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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