FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
Your Team's Impact
Benchmarks Operations team is responsible to onboard additional Benchmark content in FactSet. Data are sourced from different vendors and can be consumed through data feeds; data in the workstation via FQL and Screening codes; and lastly, through premium FactSet applications such as Portfolio Analysis, SPAR, and Derivative Solutions (for fixed income).
What You'll Do
- Perform responsibilities associated with content work downstream /upstream as required working via RPDs (tickets for client requests) to address client queries
- Work with technology, understand FTP, SFTP, Microsoft Excel, other machine language and artificial intelligent technology to provide process improvement ideas
- Provide sufficient updates to stakeholders and meet timelines
- Meet escalation protocols for extraordinary issues, use decision making ability to address unique scenarios by applying generic policies or methodology
- Ability to take ownership of QA checks and identify any inconsistency with data and report timely or escalate as may be necessary
What We're Looking For
Required Skills
- Bachelor's degree in business administration with a specialization in Finance
- We are looking for a fresh graduate or a person with 1-2 years of experience in the finance industry
- Problem solving techniques, ability to troubleshoot complex calculations and have an analytical mindset.
- Ability to work with Microsoft excel, use formula and work on large spreadsheets.
Desired Skills
- Ability to troubleshoot issues and solve them with direction and oversight from their manager or peers.
- Insights: Enthusiasm and initiative to solve problems with a combination of analytical skills and creativity. Requires oversight and guidance from manager.
- Execution: Develop product expertise to troubleshoot issues, learn when to escalate, and follow proper escalation procedures. Capable of testing new features.
- Bring an analytical mindset to understand problems, creatively explore solutions, and communicate them to clients and internal stakeholders, or escalate as appropriate.
What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:
- The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
- Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
- Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
- A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
- Career progression planning with dedicated time each month for learning and development.
- Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
Learn more about our benefits here.
Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.
Company Overview:
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.
Top Skills
What We Do
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions.
For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year.
As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
