Resataurant Manager - New Haven

Posted 3 Days Ago
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New Haven, CT, USA
In-Office
60K-60K Annually
Junior
Professional Services
The Role
Manage day-to-day front- and back-of-house restaurant operations, supervise and train hourly staff, ensure hospitality and service standards, handle hiring and discipline, run shifts (90% hands-on), and support the General Manager with openings/closings and guest issue resolution.
Summary Generated by Built In

DESCRIPTION & REQUIREMENTS
We are looking for an experienced, responsible Restaurant Manager with a background in restaurant management who will support the general Manager. The ideal management candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high-volume setting, and be willing to roll up your sleeves to get “hands-on”.   

  • Previous restaurant management experience preferred but not required
  • A minimum of 2 years of proven success in a restaurant setting
  • ServeSafe Certified
  • Basic understanding of the Microsoft suite of programs, Brink POS (preferred)
  • English, Basic Spanish (preferred but not required)
  • Full Time, In-Person
  • Management must be able to be scheduled on weekdays and weekends, and holidays excluding Thanksgiving & Christmas. They may be opening, or closing.
  • This hands-on restaurant manager position requires 90% of the work week to be spent actively engaged in running shifts. Must be able to work on your feet for up to 10 hours at a time and be able to lift at least 50 lbs.
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SALARY & BENEFITS
  • Starting at $60,000 annually depending on experience, plus bonus
  • Dental Insurance
  • Employee discount
  • Health Insurance
  • Short-term Disability
  • Long-Term Disability
  • Group Life
  • Sick Time & Vacation Time or Paid time off
 
 
The company will provide a $4,000 sign on bonus paid in quarterly installments of $1,000 each following the successful completion of the employee’s first 90 days of employment. To remain eligible for each bonus installment, the employee must be actively employed and in good standing with the company at the time of payout.
 
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AS A RESTAURANT MANAGER, YOUR RESPONSIBILITIES INCLUDE...
  • Conduct the day-to-day restaurant operations according to company standards and policies.
  • Directly responsible for managing and supervising front and back-of-house employees as well as engaging and providing hospitality for guests
  • Fully understand and embody the culture and historical evolution of the brand.
  • Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis.
  • Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships as the restaurant manager with employees that foster loyalty and teamwork.
  • As management, adhere to and coach our standard operating procedures for all front and back-of-house hourly positions.
  • Help to solve all guest-related issues.
  • Maintain a presence in the dining room to ensure hospitality is provided and a smooth flow of service.
  • Conduct daily pre-shift meetings with the hourly staff.
  • Perform end-of-shift closing duties to company standards.
  • Communicate operational updates to the General Manager
  • Interview and hire new hourly line staff.
  • Administer progressive discipline to hourly line staff when necessary.
  • Monitor staff performance and actively participate in staff performance reviews.
  • Assist with the opening and closing of the restaurant when necessary.

 
Reports to the Restaurant General Manager.
 
 

Skills Required

  • Minimum of 2 years proven success in a restaurant setting
  • ServeSafe certification
  • Basic understanding of Microsoft Office (Microsoft suite of programs)
  • Experience in a high-volume restaurant setting
  • Ability to work full-time in-person (on-site)
  • Flexible availability for weekdays, weekends, holidays (except Thanksgiving and Christmas); may open or close
  • Ability to be hands-on and spend ~90% of workweek running shifts
  • Ability to stand up to 10 hours and lift at least 50 lbs
  • Previous restaurant management experience
  • Familiarity with Brink POS
  • Basic Spanish
  • Fluent English
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The Company
37 Employees
Year Founded: 1989

What We Do

McInnis Inc. is a professional services firm based in Milford, Connecticut, that specializes in recruiting, human resources, staffing, and managed services. They focus on providing an optimized approach to managing personnel and staffing needs for their clients.

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