Requirements Analyst Manager

Corner Alliance is a dynamic, growing consulting firm that devotes itself to providing an enriching employee experience while working in meaningful ways to create results for the government. We are currently seeking a Requirements Analyst Manager with 10+ years of experience to join our team and fully embrace our commitment to deliver, grow and thrive. 

About the Role:

As a Requirements Analyst Manager supporting our Federal government client in contact center infrastructure, you will be responsible for overseeing the entire requirements review process, ensuring that requests from various business units are captured. This involves coordinating with business units to establish an understanding of the requests and the needs. This role will oversee a team of contractors currently performing this function.

Key Responsibilities include (but are not limited to): 

• Manage product requirements in accordance with IRS Requirements Engineering Program Office (REPO) policies, procedures, and methodologies
• Capture and analyze contact center business requirements
• Decompose business requirements to a granular level, suitable for developing technical specifications and document them in Agile Epic/Story format
• Identify and document requirements use cases
• Formulate and document requirements acceptance criteria
• Review and assess test plan and test cases for requirements validation suitability
• Maintain and manage requirements with end-to-end traceability using the IRS Enterprise Life-Cycle Management (ELM) tool
• Draft required artifacts for Enterprise Life-Cycle (ELC) REPO compliance
• Coordinate REPO requirements repository audits
• Address issues identified by REPO requirements repository audits
• Assess IRS Reusable Enterprise Level Requirements (RELRs) for product release applicability and coordinate as appropriate concurrence with RELRs owners
• Carry out our Commitments to Deliver, Grow, and Thrive

Location:

You will work as part of a remote team.

Required Experience/Skills: 

• A Bachelor’s degree and 10+ years of relevant professional experience
• Adept with advanced IT principles, concepts, methods, standards, and practices sufficient to accomplish assignments such as: capturing technical requirements, decomposing requirements, test and validation, tracking and organizing requirements in line with Agile project management best practices

• Expertise with Agile project management with special emphasis on Epic/Story creation and documentation
• Experience with multiple Agile software suites. 
• Expert level of briefings creation and presentation to senior management officials on complex/controversial issues.
• Expert level oral and written communication. Ability to communicate complex technical requirements to non-technical personnel.
• U.S. Citizenship or Lawful Permanent Resident

Preferred Experience/Skills:

• Knowledge of contact center operations and related technologies
• Agile project management certification(s)
• Preexisting IRS or Treasury clearance with MBI letter. 

Don’t think you have everything for this role but are still very interested? Please don’t hold back from applying because you may not have it all. You can learn and grow with us. We're looking for someone who is coachable, unflappable in navigating challenges, resourceful in learning new skills, innovative in challenging the status quo, excellent in writing, analytical in thinking, skilled in prioritization, and a rapport builder with clients and colleagues.

About Us:

Corner Alliance offers a comprehensive and competitive benefits package for full-time employees including 401k matching (4%), PTO (3 weeks to start, 4 weeks (2-5 years) and 5 weeks (5 years+)), health, dental, vision, short- and long-term disability, FSA accounts, 4 weeks of paid parental leave, 11 paid holidays (including your birthday off), fitness & cell phone reimbursements, monthly all hands update meetings, annual in-person all hands team building day and evening out, regular check-ins for professional growth goals, semi-monthly one on one performance manager meetings, a social team that coordinates monthly events, use of technology like Slack to keep us connected and collaborative, and overall, a company culture dedicated to a highly engaged team. 

Corner Alliance is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law. We are dedicated to building a diverse and talented workforce that reflects the strength of our society and our shared commitment to excellence and inclusivity. We make a steadfast commitment to actively seek, recruit, and hire qualified candidates from these groups for our open positions. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Corner Alliance please call (202) 754-8120 or email [email protected]. Corner Alliance participates in the E-verify program and will provide the Federal Government with Form I-9 information to confirm work authorization in the U.S.

Visit us at www.corneralliance.com to learn more.

Securing Your Data:

Beware of fake employment opportunities using Corner Alliance’s name. Corner Alliance will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Corner Alliance ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Corner Alliance will only communicate with you through our ATS system JazzHR and/or emails that are generated by the corneralliance.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Corner Alliance that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected]. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Salary:

Approximate Salary Estimate: $80,000 - $99,000 annually

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.