The Reprographic Center Production Specialist plays a key role in delivering high-volume, high-quality document output for internal stakeholders and external clients. This hands-on position involves operating digital production presses, scanners, de-format printers, finishing/bindery equipment, and mail-handling systems. It also includes administrative responsibilities such as file preparation, job tracking, inventory management, and shipping coordination. The ideal candidate is highly detail-oriented, technically adept, and comfortable working in a deadline-
driven environment. While we can train on specific equipment, prior experience with comparable digital press systems and print production workflows is required.
Key Responsibilities
Operate high-speed digital color presses (e.g., Canon imagePRESS, Konica Minolta) Scantron Survey Scanner, and wide-format printers.
Utilize finishing and bindery equipment such as power cutters, folders, coil binders, booklet makers, envelope inserters, and tabbers.
Perform daily maintenance, cleaning, and basic troubleshooting to ensure uptime of all equipment.
Prepare and manipulate print-ready files (PDFs, InDesign, etc.) to ensure proper sizing, bleed, and layout.
Load and manage media types, monitor job queues, and confirm output quality throughout the print run.
Consult with internal clients to review project specs and advise on file setup or finishing options.
Lift and transport paper stock or completed jobs up to 50 lbs as needed.
Survey Intake & Document Preparation
Track returned surveys, refusals, and bouncebacks in enterprise tracking systems
Clean, repair, rebubble, and prepare survey packets for scanner recognition
Create batch logs, header sheets, and maintain chain-of-custody controls
Program survey applications, response fields, barcode/Master ID capture, and validation logic
Configure Edit and Conversion Profiles
Perform full test scanning and data verification prior to production release
Batch, scan, edit, and convert high-volume surveys using production scanners
Validate Master IDs, open-ended responses, and file outputs
Troubleshoot recognition, feed, and conversion errors
Inventory & Supply Management
Assist manager with maintaining and reorder paper, toner, bindery supplies, and repro stock.
Assist manager with tracking inventory levels, usage trends, and waste logs to support operational efficiency.
Keep supply and storage areas organized and compliant with safety standards.
Administrative Support
Maintain well-organized digital folders for archived jobs, billing records, and job tickets.
Assist with generating internal chargebacks and reconciling billing reports.
Coordinate outgoing shipments (FedEx, USPS, courier), including labeling, packaging, and documentation.
Respond to questions from team leads or departments regarding job status, changes, or reprints.
Support quote generation, tracking deadlines, and preparing materials for delivery or pickup.
Keep the reprographics center clean, orderly, and in working condition.
Follow safety procedures for handling sharp tools, moving heavy objects, and operating high-speed machinery.
Minimum Qualifications
HS Diploma or equivalent
5+ years of experience in a digital printing or reprographics environment.
Ability to lift and carry up to 50 lbs.
Preferred Qualifications & Skills That Are a Plus
Experience with file prep using Adobe Creative Cloud apps (InDesign, Illustrator, Photoshop).
Familiarity with SharePoint or other document management systems.
Exposure to quality control practices for printed materials.
Prior experience supporting proposal or time-sensitive print jobs.
Willingness to learn and adapt to new hardware/software platforms—training provided on specific equipment.
Comfortable working on-site in a production environment.
Familiarity with digital presses (e.g., Canon, Konica Minolta) and finishing equipment.
Proficient in Adobe Acrobat and Fiery Command WorkStation or similar RIP software.
Professional Skills
Strong time management and organizational skills in a fast-paced production environment.
Proactive, dependable, and solution-oriented with the ability to adapt to shifting priorities.
Excellent communication and collaboration skills across teams and departments.
Able to work independently and as part of a team.
Flexible with scheduling and able to work overtime when needed with minimal notice.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$41,641.00 - $70,790.00Reston, VA (VA30)Skills Required
- HS Diploma or equivalent
- 5+ years of experience in a digital printing or reprographics environment
- Ability to lift and carry up to 50 lbs
ICF Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.
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Healthcare Strength — Healthcare coverage appears comprehensive, with multiple medical plan options plus dental and vision coverage. Mental-health support is also emphasized through an EAP offering therapy and coaching sessions alongside other wellbeing resources.
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Retirement Support — Retirement benefits include a 401(k) match with immediate vesting, which strengthens the long-term value of the package. An employee stock purchase plan is also described as available, adding another savings/ownership pathway.
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Parental & Family Support — Family-building benefits include fertility/surrogacy and adoption reimbursements and additional support services for parents. These programs broaden the total rewards proposition beyond base pay.
ICF Insights
What We Do
ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Why Work With Us
At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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