Representative II Program Engagement - Teens

SCHEDULE - Monday - Friday 3:00 - 9:00 PM 

Position Summary

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Program Engagement Representative – Teen Programs is responsible for building strong, authentic relationships with teen participants and their families while supporting the planning, promotion, and delivery of high-quality teen programs. This role is critical in creating a safe, inclusive, and engaging environment that promotes youth development, leadership, and community involvement in alignment with the YMCA's mission and core values.

OUR PATH

For 150 years, the YMCA of Metro Denver has been more than a place - it is a movement that lifts spirit, mind and body for all.  Our direction is clear: Elevate Lives and Rise Together.  Grounded by our mission and strengthened by the global YMCA movement we will elevate our people, purpose, partnerships and promise.

Essential Functions

1. Assist in planning, organizing, and leading teen programs and events including afterschool activities, leadership clubs, college/career readiness workshops, volunteer projects, and recreational activities. 

1. Actively engage with teens to build positive, supportive relationships and promote participation in YMCA programs. 

1. Monitor teen spaces to ensure a safe, respectful, and welcoming environment. 

1. Serve as a role model and mentor, promoting character development, healthy habits, and responsible behavior. 

1. Support program outreach and engagement efforts by connecting with local schools, community partners, and parents. 

1. Maintain accurate attendance records, behavior reports, and participant data in accordance with YMCA standards. 

1. Collaborate with staff and volunteers to ensure consistent, high-quality program delivery. 

1. Participate in staff meetings, training, and professional development opportunities. 

1. Communicate regularly with supervisors regarding program needs, challenges, and successes. 

1. Maintain a clean and safe YMCA. Take initiative to clean up and repair areas.  

1. Be dressed in appropriate attire and wear a nametag at all times.  

1. Attend and remain current on all mandatory training and staff meetings.  

1. Ensure a culture of inclusion that builds and celebrates diversity within the Y and our community.  

1. Any other duties as assigned. 

1. Be a champion for the YMCA. 

Leadership Competencies

• Relationship Building
• Listening
• Communication & Influence
• Developing Self & Others
• Inclusion
• Engaging Community

SUPERVISORY RESPONSIBILITIES

None

WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.  The employee frequently is required to sit and reach and must be able to move around the work environment.  

• The employee must occasionally lift and/or move up to 25 pounds.   

• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. 

• The noise level in the work environment is usually moderate to loud.  

• May be required to work evenings and weekends based on program needs.

DISCLAIMER

The YMCA of Metropolitan Denver reserves the right to modify, add, or remove job duties and responsibilities as business needs evolve.

This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position.

Employment with the YMCA of Metropolitan Denver is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, in accordance with applicable law.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The YMCA of Metropolitan Denver is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or any other status protected by applicable federal, state, or local law.

CHILD ABUSE PREVENTION & RISK MANAGEMENT

The YMCA is committed to the safety and well-being of all children and vulnerable individuals. As part of our commitment to child abuse prevention and Praesidium accreditation standards, all employees are required to comply with YMCA abuse prevention policies, including screening, training, supervision, and reporting requirements.

Qualifications

• Minimum age 18. 

• High school diploma or equivalent required; some college coursework in youth development, education, social work, or related field preferred. 

• Prior experience working with teens in a school, camp, community, or youth program setting. 

• Ability to connect with diverse populations and demonstrate cultural competency. 

• Strong communication, conflict resolution, and leadership skills are important. 

• CPR and First Aid certification (or willingness to obtain within 30 days of hire). 

• Strong customer service, problem solving, and communication skills with the ability to relate well to staff, volunteers, members, and the public
• Knowledge of facility and equipment management. 

BENEFITS – Part-Time

• Free individual membership 
• Program discounts
• Generous Retirement Contribution Options -Includes company contribution of 10% once eligibility is met
• Employee Assistance Program
• Accrue 1 hour of paid sick leave for every 30 hours worked
• Paid Time off for those scheduled and working 20+ per week