Representative II, Alternatives Account Management

Reposted 9 Days Ago
Be an Early Applicant
Chicago, IL
In-Office
71K-90K Annually
Mid level
Fintech • Analytics
The Role
The role involves managing and expanding client relationships, driving account execution, providing product training, and collaborating with various teams to enhance client experience.
Summary Generated by Built In
About the Role:

Grade Level (for internal use):

10The Role: Representative II, Alternatives Account ManagementThe Team:

The Alternatives Account Management team sits within a high-growth, strategically critical segment for S&P Global Market Intelligence. We partner with leading hedge funds, private equity and venture capital firms, and private credit managers—some of the most sophisticated clients in the market.

Our clients use a broad suite of Market Intelligence solutions. While we primarily represent Data & Research and Risk & Valuation Services, we collaborate closely with our Enterprise Solutions teams to deliver comprehensive, multi-product strategies. This is a fast-paced, dynamic environment where intellectually curious, commercially driven individuals thrive.

Responsibilities and Impact:
  • Own and grow client relationships post-initial sale, leading renewals, upsells, and cross-sell activity across a defined Alternatives book of business.

  • Drive strategic account execution alongside Sales and Product Specialists, identifying whitespace opportunities and expanding product adoption across the MI platform.

  • Deliver a best-in-class client experience: Proactively manage client inquiries, provide product and platform training, and serve as a key point of contact to ensure seamless service delivery.

  • Stay ahead of client and market trends: Track account activity, segment developments, and fund strategies to anticipate client needs and inform commercial opportunities.

  • Collaborate across product lines: Work closely with Customer Success, New Business Sales, and Product teams to present integrated solutions to clients.

  • Influence product direction: Channel client feedback into product roadmaps and platform enhancements.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $70,817 to $90,308. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:Basic Qualifications
  • Bachelor’s degree or equivalent

  • 3+ years of post-graduate professional experience, ideally in account management, customer success, or sales and relationship management roles

  • Strong interpersonal and communication skills with executive presence

  • Proficiency in Microsoft Office and CRM tools

Preferred Qualifications
  • Previous experience working with hedge funds, private equity, or private credit clients

  • Familiarity with market data, analytics, and financial intelligence platforms

  • Demonstrated track record of driving renewals, upsells, and cross-sell initiatives

  • Consultative, strategic, and commercially minded

  • Intellectually curious and highly collaborative

Right to Work Requirements:

This role is limited to individuals with an indefinite right to work in the United States.

About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence
.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

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20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

Top Skills

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The Company
HQ: New York, NY
26,747 Employees

What We Do

At S&P Global, we accelerate progress by delivering essential intelligence that unlocks opportunity and fosters growth. For 160 years, our insights and data have helped countries, companies and investors make decisions with conviction. We’re the world’s foremost provider of transparent and independent ratings, benchmarks, analytics, data, research, commentary and ESG solution. Our divisions include:

• S&P Global Ratings, which provides credit ratings, research and insights essential to driving growth and transparency.

• S&P Global Market Intelligence, which provides insights into companies, markets and data so that business and financial decisions can be made with conviction.

• S&P Dow Jones Indices, the world’s largest resource for iconic and innovative indices, which helps investors pinpoint global opportunities.

• S&P Global Platts, which equips customers to identify and seize opportunities in energy and commodities, stimulating business growth and market transparency.

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