What We Do – Accountabilities
- Assures the operational support of existing accounts to achieve sales and profitability goals
- Assures exceptional service to existing accounts.
- Assures open lines of communication between order management, the retailer and the brand.
- Assures effective partnering with cross functional teams such as Sales, Digital Lifecycle Management, Costing, Demand Planning and Sales Planning for sales forecasts
Essential Functions
- Responsible for operational set-ups for eCommerce/Dropship business such as our own.com sites and external accounts.
- Monitor pricing, product attributes, and digital assets for accuracy and compliance with brand standards on own.com sites and external accounts.
- Work with Digital Lifecycle Management Team to ensure all product attributes, digital assets, and copy are correct in upstream systems.
- Monitor and assist Sales with pricing and price holds for drop ship accounts. Clear pricing issues as they arise in a timely manner.
- Conduct web audits to ensure styles go live online when available in our Distribution Centers.
- Provide weekly reports to Sales pertaining to inventory, market pricing, and site audits through excel/BI platforms.
- Assist on eCommerce/Dropship CORPIs as applicable
- If supporting Digital Marketplaces - Facilitate immediate resolution of any order problems with the Merchandiser, Service Manager, Account Director, Account Executive, customer, Warehouse, or EDI Department.
Preferred Qualifications & Education
- Bachelor’s degree, or equivalent combination of education and work experience
- Minimum of 0-2 years retail sales or wholesale experience
- Excellent verbal communication and presentation experience
- Ability to prioritize tasks and work in a fast pace environment
- Strong partnering skills; problem solving and analytical skills
- High attention to detail
- Microsoft Office Products
- SAP and/or BI Experience a Plus
Physical Requirements and/or Environment
- Office/ Cube
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud
Skills Required
- Bachelor’s degree or equivalent combination of education and work experience
- 0–2 years of retail sales or wholesale experience
- Excellent verbal communication and presentation skills
- Ability to prioritize tasks in a fast-paced environment
- Strong partnering, problem-solving, and analytical skills
- High attention to detail
- Microsoft Office proficiency
- SAP and/or Business Intelligence experience
What We Do
Caleres is a global footwear retailer and wholesaler.
