Representative, Customer Sales Support – Channel Partner

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

The purpose of this job is to develop and maintain relationships with our channel partners, their management and support teams, and support the activities of Pilot Travel Center’s Channel Partner leadership team.

Essential Functions

1. Provide support for channel partners and their customers by developing customer relationships over the phone, with the goal of growing accounts and increasing PFJ revenue.

2. Assist channel partner leadership team with meeting planning, developing the value proposition, and process related channel partner preparation.

3. Assist channel partner leadership team in preparation for and attendance of monthly channel partner meetings.

4. Develop an understanding of channel partner contract knowledge to compliantly support day to day channel partner execution and operations.

5. Execute deals, opportunities, and pricing analyses for channel partner books of business.

6. Assist the credit department in preparing for and resolving channel partner customer issues.

7. Develop a strong internal network and leverage cross-functional capabilities to effectively respond to channel partner and channel partner customer needs.

8. Perform administrative functions for channel partners when needed.

9. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.

10. Ensure all activities are in compliance with rules, regulations, policies, and procedures.

11. Complete other duties as assigned.

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Qualifications

• High school diploma or equivalent certificate required
• Bachelor’s degree or a minimum three years’ experience in sales support preferred

Additional Information

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

All your information will be kept confidential according to EEO guidelines