Representative, CBO Registration Team

| Chattanooga, TN, USA
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Registration Representative, CBO

About MedSrv

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle Management.

We're looking for a Registration Representative to join our growing team. Registration Representatives address all back-office registration issues, which are typically identified during claim edit scrubbing, electronic payer rejections, and/or payer denials. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

Schedule: Full-time

Location: Remote

Compensation: $17.50/hr.

Benefits for you and your family:

  • Paid time off
  • Full benefits package
  • Matching 401k plan
  • Balanced work-life schedule - NO WEEKENDS!
  • Casual work environment
  • Career Development

In this role, you will:

Utilize real-time eligibility software in EPIC for troubleshooting. If resources for resolution are unavailable, contact the guarantor via statement or letter for assistance. The applicant must have a thorough understanding of insurance eligibility and the connection between eligibility responses, payers, and payer plans in EPIC.

You will bring value to the team by:

  • Review and resolve claim edits associated with registration errors
  • Review and resolve 277 rejections from the payer associated with registration errors
  • Review and resolve denials from the payer associated with registration errors
  • Utilize Real Time Eligibility in EPIC to troubleshoot registration issues
  • Review RTE responses in EPIC to determine if there is a payer mapping issue or end user error
  • Understanding how payers, alternate payers and payer plans work in EPIC
  • Load payers, remove payers, change payer order, etc. when necessary

Requirements you must have for success:

  • High school diploma or equivalent
  • A minimum of one to three months experience and/or training; or equivalent combination or education and experience required.
  • Fluent in Microsoft Office applications
  • Knowledge of office software and medical billing software.
  • Must have the ability to get along with others in a close office setting.
  • Must have the ability to concentrate for extended periods of time.
  • Must be willing to function and cooperate as a member of a team.

Language Skills:

Ability to: read and comprehend complex instructions, correspondence, and memos; write and present information to leadership, vendors, clients, and other employees of the organization.

Mathematical Skills:

Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to compare rate, ratio, and percent and to draw and interpret various graphs.

Reasoning Ability:

Ability to: deal with problems involving several concrete variables in standardized situations; plan, organize, delegate, and prioritize work; provide clear and effective direction to staff; communicate effectively orally and in writing; establish and maintain effective working relationships with MedSrv departments, vendors, other businesses, and our clients; Must be able to multi-task.

Physical Demands:

You may be required to lift between 30-50lbs at times. Limited.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

We are an equal-opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion/ belief, sexual orientation, or age. Please let us know if you require anything which would enable your success throughout our interview process.

More Information on North American Credit Services
North American Credit Services operates in the Financial Services industry. The company is located in Chattanooga, Tennessee. North American Credit Services was founded in 1981. It has 118 total employees. To see all 4 open jobs at North American Credit Services, click here.
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