Representative Benefits LOA

Posted Yesterday
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Springdale, AR, USA
In-Office
Mid level
Food • Manufacturing
The Role
Manage leave of absence and short-term disability processes, review and approve various leave types, interface with third-party administrators, maintain LOA/STD data and payments, audit absence reports, partner with HR and Nursing on return-to-work, identify process improvements, and resolve absence cases via ServiceNow while meeting SLAs.
Summary Generated by Built In

Job Details:

Job Profile Summary:

This position supports the execution of leave of absence management, providing technical and analytical leadership on projects. A critical focus will be on identifying process improvement opportunities, optimizing centralized work, and measuring service delivery. Duties involve reviewing, approving, and correcting non-company leave requests (FMLA/Non-FMLA managed by a Third Party Administrator (TPA)), personal leaves, and other leave types (military, jury duty, bereavement). The role also initiates leave requests for seasonal and temporary layoffs, confirms leave balances, manages absences per policy, and executes regular reports on team members due to return from LOA. Additionally, it involves entering LOA/Short Term Disability (STD) data, processing STD payments, and interfacing with the Third-Party Administrator (TPA) for overdue LOAs. The role partners with HR and Nursing stakeholders for return-to-work or transitional work options, reviews and processes insurance premium payments for team members on unpaid LOA and conducts daily absence report audits for accuracy. It also resolves absence management cases via ServiceNow, ensuring compliance with service level agreements.
Requirements:
• Education: Bachelor's degree or equivalent combination of education and experience.
• Experience: 3+ years relevant experience or equivalent.
• Computer Skills: Tier II Support - Advanced computer skills related to HCM systems . Must be highly competent in the use of Excel. Microsoft Suite, Workday process knowledge, and SAP
• Communication Skills: This position will interact with and is expected to communicate results/recommendations, and secure buy-in across a broad range of users, stakeholders, and management. Must have the ability to translate complex technical themes into business facing language. Excellent written and verbal communication skills required.
• Special Skills: General working knowledge of key HR Benefit support practices and procedures including team member transactional activities & ServiceNow systems. Experience with process documentation, identifying improvement opportunities and specific measurements to track performance post implementation. Proven ability to manage projects within People Operations using the defined Tyson methodology. Understands how to escalate & drive issues to resolution. Strong analytical and problem-solving skills with the ability to think creatively and develop new processes; Must be detail-oriented and work well in a team environment. Perseveres to locate necessary data and identify creative solutions to enable project completion. Consistently delivers high-quality, timely work resulting in highly satisfied customers. Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment. Passion for learning; and team player.
• Supervisory: No.
• Travel: 1-3 trips per year

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.


The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.


Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.


We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.


If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.


Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • 3+ years relevant experience or equivalent
  • Tier II support level advanced computer skills related to HCM systems
  • High competency in Excel and Microsoft Office
  • Workday process knowledge
  • SAP experience
  • Experience with ServiceNow and absence management case resolution
  • Strong written and verbal communication; ability to translate technical themes for business stakeholders
  • Knowledge of HR benefits support practices and transactional activities
  • Experience with process documentation, identifying improvement opportunities, and performance measurement
  • Proven ability to manage projects within People Operations using defined methodology
  • Strong analytical, problem-solving, detail-orientation, and ability to manage competing priorities

Tyson Foods Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tyson Foods and has not been reviewed or approved by Tyson Foods.

  • Healthcare Strength Medical, dental, and vision coverage start on day one and are complemented by telehealth, wellbeing programs, and added mental‑health support. Vision and basic dental are available at no additional cost, and preventive care is emphasized.
  • Parental & Family Support Paid parental leave has been expanded for birth and adoptive parents, signaling stronger family support. Select locations have piloted childcare solutions to better support shift workers.
  • Retirement Support A 401(k) plan with company matching after a year and an employee stock purchase plan are available to build long‑term financial security. Company‑paid life and disability coverage further bolster the protection package.

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The Company
HQ: Springdale, AR
24,043 Employees
Year Founded: 1935

What We Do

World's largest processor and marketer of protein food products. We think differently and we act boldly. At Tyson Foods, we're not only ready for tomorrow, we’re leading the way. We are a company of people engaged in the production of food, seeking to pursue truth and integrity, and committed to creating value for our shareholders, our customers, our team members, and our communities. We built our name on providing generations of families with wholesome, great-tasting chicken. But today’s Tyson Foods is so much more. As values and behaviors around food have changed, so have we. Today, we’re innovators uniquely positioned to reshape what it means to feed our world. Today, we not only have the fastest growing portfolio of protein-centric brands, we offer greater transparency into everything we do.

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