As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow, and advance within our organization.
As a Field Service Agent, you be responsible for the delivery, basic set up, demonstrations of products and site maintenance of residential audio/video equipment. Provides assistance with deliveries, installation, and clean-up of residential and commercial audio/video equipment and assist with administrative duties. Demonstrating a high level of customer service and professionalism in dealing with clients is at the core of this role.
As a Field Service Agent, you will:
- Support our clients in their homes with the installation of their technology, whether that be Home Theatre or Computing solutions
- Work with clients to determine technology needs
- Provide tutorial services to ensure that our customers can take full advantage of their purchases
- Be an ambassador for the Geek Squad brand through professionalism and outstanding customer service
- Work with stores in a particular market to coordinate the pick-up and delivery of product
What you'll bring to Best Buy
- enthusiasm to interact with customers and team members
- flexibility to adapt to the situations that will arise during these busy times
- a desire to help, offer support and assistance to all who need it
- commitment to represent our brand, uphold our operational standards and maintain safety protocols for our working environment
What we proudly offer to you...
- a competitive wage, perks and product discounts
- an enthusiastic and supportive team who you will quickly call family
- a fun work environment complete with cheering, laughing, dancing and recognition
- opportunities to learn about products, gain certifications and build new skills
Due to COVID-19 all store locations are executing and closely monitoring appropriate protocols such as physical distancing, face masks and capacity maximums for both employees and customers. These requirements will also apply should an in-person interview take place. If you require an accommodation, we ask that you speak to a Store Leader.
We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
5401 boulevard des Galeries, Quebec, QC G2K 1N4Best Buy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Best Buy and has not been reviewed or approved by Best Buy.
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Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, mental health resources, FSAs, and specialized programs like virtual physical therapy, second opinions, and an LGBTQIA+ health platform. Wellness initiatives and counseling access broaden the overall support.
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Leave & Time Off Breadth — Paid time off includes holidays, floating holidays, bereavement, and paid volunteer time, with a Well-being Sabbatical offering extended time away. Parental leave and caregiver pay further extend time-off flexibility alongside adoption and childcare supports.
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Strong & Reliable Incentives — Quarterly performance bonuses and an annual recognition bonus provide additional earnings opportunities for eligible full-time employees and many part-timers working sufficient hours. A tiered pay structure links progression to role certification, location, and performance metrics.
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What We Do
At Best Buy, millions of customers rely on us to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, we contribute to solving the ever-changing technological challenges of both our customers and our fellow employees. We are a collaborative, agile team that empowers its people by encouraging diversity of thought and passion while providing strong leadership and mentorship. We enrich lives through technology by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and over 100,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
Why Work With Us
Millions of customers rely on Best Buy to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, you will contribute to solving the ever-changing technological challenges of both our customers and your peers. Work with a collaborative team that empowers its people.
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