The Repossession Coordinator is responsible for submitting and monitoring repossessions through our third-party vendors while supporting collection efforts on delinquent consumer accounts within a Recreational portfolio of accounts. The Coordinator helps maintain the portfolio of accounts by providing clerical support.
** This is a fully on-site role based in our Wausau, WI office, with a schedule of Monday through Friday, 8:00 a.m. to 4:30 p.m. **
Essential Functions
Send out repossession related letters on accounts
Work with management to recommend accounts for repossession
Enter approved repossessions into our vendor website
Monitor each account online and enter in updates into the notes of account
Approve recommended floor prices for collateral for auction
Outbound and inbound phone call negotiations with the ability to approve payment plans with customers that have been submitted for repossession
Request titles and or UCC’s and/or all appropriate documentation
Ability to track all repossessions and results in excel spreadsheet
Required Education and Experience
High School Diploma or GED equivalent required
2 year of administrative or clerical customer service experience required
1 year of repossession or collections related experience preferred
Financial industry experience preferred
Bilingual (English and Spanish) candidates preferred
Attention to detail and accuracy required
Excellent verbal and written communication skills required
Proficient in the utilization of Microsoft Office Suite
Ability to thrive in a fast paced work environment
Physical Demands
While performing the duties of this job, the employee is frequently required to sit, stand, walk, visualize, talk, hear, and handle or touch objects or controls. The employee may occasionally lift, push, or pull up to 20 pounds.
This position is an office-based position where you must be able to sit for long periods of time. The employee will be working on a computer 90% of the time.
Top Skills
What We Do
At Aqua Finance, we help families from coast-to-coast experience life to the fullest by making clean water, home renovations, and the great outdoors more affordable and accessible.
With our network of over 5,000 dealers, contractors, and retailers, we deliver flexible and consumer-friendly financing programs so families can bring their dreams to life. By taking a comprehensive approach to how we assess each application, we find more ways to help dealers, contractors, and retailers approve more consumers for financing.
