Reporting Specialist - 8am - 5pm EST, Remote

Reporting Specialist

Remote position - 8:00am - 5:00pm, EST Hours

Starting Salary - $57,000 Annually

Travel Requirement - 2 to 3 times a year for Business Trip

Make Your Mark. Shape Your Future:
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of 54,000+ professionals in 60 countries who are making their mark on some of the world’s most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, IRWIN, LENOX and more.

Who You Are:

You always strive to do a good job…but wouldn’t it be great if you could do your job and do a world of good? You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it

Position Summary:

The Reporting Analyst will be responsible for providing financial analysis and guidance to the Customer Services Department ensuring all programs and activities are in support of business goals and objectives. In addition, this role will require ad hoc reporting, analysis of scheduling and the ability to pull data from multiple sources using multiple methods.  In addition, the role is responsible for ensuring all programs are conducted in accordance with corporate policies and procedures.  Successful candidates must be detail-oriented in nature, have strong organization skills, and the ability to work with diverse personalities within several departments. Other qualities include strong communication skills both written and verbal, the ability to multi-task, as well as the ability to work under strict deadlines and require minimal supervision.

Essential Job Functions:

• Partner with Customer Services team to drive corporate financial commitments
• Calculate agent performance on a daily basis
• Design, develop, and produce reporting processes as needed along with other reports and presentations using Excel, Access, PowerPoint, Power BI and Business Objects
• Prepare & Analyze variance reports such as prior year-to-current year to provide recommendations for improvement and scheduling.
• Develops metrics and ongoing analysis of agent performance compared to established performance
• Assist in providing and validating the accuracy of data
• Other duties as assigned by the Compliance Manager and/or Customer Services Manager

Essential Skills & Experience:

• Bachelor’s degree in either Accounting or Finance is strongly preferred
• At least 3-5 years experience in a finance-related capacity, collection analysis is a plus
• Must have a strong, working knowledge of Microsoft Excel, Access, PowerPoint, Visual Basic,
• Access, Power BI development experience is preferred
• Prior experience in the trend analysis for a significant divisional or corporate organization.
• Expert in developing reporting tools to streamline day-to-day work
• Critical thinking and problem-solving ability: synthesize findings from analysis and draw conclusions
• Skilled in problem resolution and providing best practices solutions
• Effective at performing detail-oriented tasks, and data analysis
• Able to identify, manage, and lead business improvement projects
• Exceptional written and verbal communication skills to manage across functions at various levels
• Strong facilitation and negotiation skills
• Self-motivated individual with the desire to succeed and motivate others

What You’ll Receive:

You’ll receive a competitive wage and a great benefits plan:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.

• Discounts on Stanley Black & Decker tools and other partner programs.
   

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

• This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker. ​

• The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.​

• The successful candidate may be eligible for annual merit increases. ​

• Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. ​

• Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected].  Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)