About the Role:
At GTT, we connect people and organizations worldwide through secure, high-performing networks. Our teams collaborate across functions, adapt to change and take ownership of customer outcomes. We are looking for a Reporting Analyst to join our COO Reporting & Data Analytics team, supporting critical business functions with data-driven insights.
You will play a key role in delivering high-quality reporting and data analysis across departments including Access Management, Engineering, Service Delivery and Finance. You will partner with stakeholders to understand business needs, develop impactful reports and continuously improve reporting capabilities.
What You’ll Be Doing:
- Gather and translate business requirements into reporting solutions
- Analyse data and develop reports using tools such as Power BI, Tableau, Business Objects and Excel
- Support operational decision-making through meaningful insights and visualisations
- Collaborate with cross-functional teams across regions to deliver shared outcomes
- Drive improvements through automation and enhanced reporting processes
- Manage multiple priorities and deliver to deadlines with strong attention to detail
- Continuously build your knowledge of GTT systems, platforms and customer requirements
What We’re Looking For:
Essential:
- 2+ years’ experience in data analysis, reporting or business intelligence
- Strong Excel and SQL skills
- Experience with Power BI, Tableau or similar tools
- Familiarity with CRM/ITSM platforms (e.g. ServiceNow, Salesforce)
- Understanding of ITIL frameworks and ICT industry fundamentals
- Strong analytical thinking and ability to work with complex datasets
- Fluent English and excellent communication skills
Nice to have:
- Experience in telecoms or IT environments
- Knowledge of SAP Business Objects
- Understanding of database systems (MS SQL Server, Oracle)
- Exposure to network technologies or TCP/IP concepts
Why GTT?:
Adaptive mindset: You will be encouraged to learn, grow and develop new skills as priorities evolve.
Collective impact: You will collaborate across teams and regions to deliver shared success.
Customer ownership: You will take accountability for outcomes and help build trusted relationships.
Join a global, supportive team where your work makes a real impact and your development is a priority.
Our Commitment:
We are committed to creating an inclusive environment where everyone can thrive. We value diversity of thought, experience and background, and ensure fair and equitable opportunities for all.
Location: Sofia, Bulgaria (Remote)
Contract: Fixed-term (maternity cover)
#LI-Remote #LI-VP1
Skills Required
- 2+ years' experience in data analysis, reporting or business intelligence
- Strong Excel skills
- Strong SQL skills
- Experience with Power BI, Tableau or similar tools
- Familiarity with CRM/ITSM platforms (e.g. ServiceNow, Salesforce)
- Understanding of ITIL frameworks and ICT industry fundamentals
- Strong analytical thinking and ability to work with complex datasets
- Fluent English and excellent communication skills
- Experience in telecoms or IT environments
- Knowledge of SAP Business Objects
- Understanding of database systems (MS SQL Server, Oracle)
- Exposure to network technologies or TCP/IP concepts
GTT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GTT and has not been reviewed or approved by GTT.
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Strong & Reliable Incentives — Bonus eligibility and on-time payments are portrayed as dependable, including mentions of a standing bonus plan.
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Leave & Time Off Breadth — PTO and sick leave are characterized as generous or solid, supporting workable time-off needs.
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Retirement Support — A 401(k) plan with company matching is highlighted as a helpful element of the package.
GTT Insights
What We Do
GTT is a managed network and security services provider to global organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit www.gtt.net.
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