The Role
The role involves data entry, report issuance, client communication, compliance with quality policies, and technical support for food testing regulations.
Summary Generated by Built In
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description- Add information for job order/sample on system based on information of application, quotations, emails, pictures, Lab request form ect.
- Issue/send the (preliminary/official) reports to clients after they are reviewed/checked/approved by designated persons. Revise reports as per client requirements.
- Follow turn around time of test results and ask Lab to send them on time
- Answer client questions concerning test reports by gathering information from related sections
- Update technical knowledge about parameters, methods, regulations of food testing in order to issue test reports to meet client's expectation
- Support clients to check the specs, MRLs or market regulations of their samples whether their samples are pass or fail
- Explain the results, and answer client's concerns of test reports by working with related departments (if needed)
- Take note of client's rules and follow accordingly
- Receive client's complaints and follow up with related departments until they are closed.
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.). Other tasks as requested by Team Leader/ Supervisor/ Manager
Qualifications
- University or College graduation with related background (Analytical Chemistry/ Food Chemistry/ Biotechnology/ Microbiology)
- Willing working in shift
- English skills: reading & writing
- Good communication skill
- Typing and computer skills
Skills Required
- University or College graduation with related background
- Willingness to work in shift
- English skills: reading & writing
- Good communication skill
- Typing and computer skills
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
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The Company
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
