The Hall & Kay way… it’s a people thing.
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
Job Purpose
The role involves liaison between clients and field engineers, processing service reports, and generating repair quotation for fire pumps.
Note: This role is not available for hybrid working. The role will be fully office based 5 days per week (hours referenced below).
What you will be doing
- Process and review engineer reports using Corrigo work management system
- Interpret technical reports to identify defects, faults, and compliance issues
- Diagnose problems from engineer feedback and determine appropriate remedial actions
- Raise remedial works cost estimation and quotations
- Prepare risk assessments and method statements (RAMS) for fire protection works as required
- Maintain accurate documentation and records for audit and compliance purposes
- Address client queries and concerns professionally and promptly
- Build and maintain strong working relationships with internal engineers, service team and clients.
What we’ll need from you
- Demonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry.
- Understanding of fire protection system maintenance requirements and standards (highly desirable).
- Knowledge of health and safety requirements related to fire protection systems (highly desirable).
- Excellent computer literacy, including proficiency with work management systems (Corrigo experience advantageous)
- Strong written and verbal communication skills for client and engineer liaison (essential)
- Ability to interpret technical engineering reports and identify system faults (training will be provided) (highly desirable)
- Competent in fault diagnosis and problem-solving (training will be provided) (highly desirable)
- Capable of producing accurate cost estimates for remedial works (essential)
- Experience in preparing risk assessments and method statements (essential)
- Highly motivated with strong self-management capabilities (essential)
- Knowledge of relevant British Standards (BS 9251, BS EN 12845, etc.) (desirable)
- Experience with other computerised maintenance management systems (CMMS) (highly desirable)
What you can expect in return
- Salary Range competitive and negotiable depending on relevant experience
- 25 days holiday plus bank holidays and option to buy 5 days
- Contributory company pension scheme
- Life Assurance
- Health care scheme
- Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)
Location:
On-site –Birmingham, GBRAt Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
How to apply
Please submit a tailored CV detailing your experience relevant to this role.
Additional Company information
What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.
Find out more about us and what our people say about us.
Skills Required
- Excellent computer literacy, including proficiency with work management systems
- Strong written and verbal communication skills for client and engineer liaison
- Capable of producing accurate cost estimates for remedial works
- Experience in preparing risk assessments and method statements (RAMS)
- Highly motivated with strong self-management capabilities
- Demonstrable experience working with fire sprinkler systems and fire pumps or engineering/FM industry experience
- Understanding of fire protection system maintenance requirements and standards
- Knowledge of health and safety requirements related to fire protection systems
- Ability to interpret technical engineering reports and identify system faults
- Competent in fault diagnosis and problem-solving
- Knowledge of relevant British Standards (e.g., BS 9251, BS EN 12845)
- Experience with Corrigo or other computerized maintenance management systems (CMMS)
JLL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
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Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
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Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.
JLL Insights
What We Do
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
