Repair Center Technician

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
You will be responsible for repairs of various LED and legacy lighting products used for film and television production. The Repair Center Technician will troubleshoot, root-cause and repair light fixtures, run quality checks on out-going product, as well as update cases in software tracking system. This role will be based at the Chandler Cineo location in Arizona and will require effective communication, problem-solving skills, as well as a strong aptitude for reading schematics and wiring diagrams.
Job Responsibilities:

• Troubleshoot, root-cause and repair light fixtures
• Interact with customers for quotes and case updates
• Follow Standard Operating Procedure documents for repair center including repair guides and QC documentation
• Meet cycle time goals for repairs
• Participate in other Repair Center initiatives and projects

Qualifications
Let's Talk About You...

• Executer - You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment
• Deep knowledge base - You know the ins and outs of repair process and schematic to ensure repairs are done accurately

What You Must Have...

• 2+ year technical degree or equivalent work experience
• 2+ years technical experience in electronics assembly, repairs and test
• Demonstrated ability to read schematics and wiring diagrams
• Demonstrated ability to debug and fix board level issues including soldering
• Ability to work in Chandler, AZ

What Would Make You a Stand-out:

• 5S Trained
• Salesforce or similar RMA software experience
• Experience with LED and legacy lighting fixture repairs
• Customer-focused with excellent customer service skills and a "can-do" attitude

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite

Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants
\nand employees without regard to race, color, religion, creed, gender, gender identity
\nor expression, age, national origin or ancestry, citizenship, disability, sexual
\norientation, marital status, pregnancy, veteran status, membership in the uniformed
\nservices, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the
\nright to request a reasonable accommodation if you are unable or limited in your
\nability to use or access nbcunicareers.com as a result of your disability. You can
\nrequest reasonable accommodations by emailing [email protected].