Renewals Manager

Reposted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Madrid, Comunidad de Madrid, ESP
In-Office or Remote
Mid level
Cloud • Security • Cybersecurity
At Wiz we’re helping customers prevent attacks aimed at stealing data from cloud infrastructure.
The Role
The Renewals Manager drives customer retention and expansion, manages contract renewals, collaborates with teams, and enhances processes to achieve sales goals.
Summary Generated by Built In

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Summary:

Alongside Wiz's broader Sales and Customer Success teams, our Renewal Manager is playing a critical role in Wiz's customer retention and expansion strategy.

Wiz is looking for a Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit high levels of business and sales acumen all the while maintaining a customer-first approach.

What you'll do:

  • Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
  • Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
  • Partner with Customer Success to assess customer health and drive the appropriate renewal solution
  • Maintain and report an accurate forecast of renewals within assigned book
  • Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
  • Escalate whenever appropriate to help resolve customer concerns
  • Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
  • Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
  • Collaborate cross functionally with Legal and Deals Desk as applicable
  • Recommend and contribute to process improvements

What you'll bring:

  • 2-5 related cybersecurity and renewals experience
  • Ability to work independently and as part of a team
  • High collaborative with ability to succeed in an entrepreneurial environment
  • Proven track record of success and over-achievement of renewal quota in previous positions
  • Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
  • Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
  • Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
  • Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

Skills Required

  • 2-5 years related cybersecurity and renewals experience
  • Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
  • Proven track record of success and over-achievement of renewal quota
  • Deep understanding of SaaS offerings and pricing models
  • Ability to work independently and as part of a team

Wiz Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wiz and has not been reviewed or approved by Wiz.

  • Fair & Transparent Compensation Pay bands for remote roles are described as mid–six figures, with additional compensation such as bonuses, commissions, and profit sharing also referenced. Compensation for senior and revenue-linked roles is portrayed as substantial relative to typical tech benchmarks.
  • Healthcare Strength Health coverage is described as robust, spanning medical, dental, vision, life, disability, mental health benefits, and access to flexible spending accounts. The breadth of coverage indicates a comprehensive baseline benefits offering.
  • Leave & Time Off Breadth Time-off policies are framed as flexible, including an unlimited/flexible PTO approach alongside paid holidays and sick time. Flexibility is reinforced by remote programs and a home-office stipend as part of the broader rewards package.

Wiz Insights

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The Company
HQ: New York, NY
700 Employees
Year Founded: 2020

What We Do

Every day there’s another cyber-attack on the news. Hackers stole twenty million credit card numbers from a retailer, or they shut down an oil pipeline, or crippled a hospital. These attacks are more than just disruptive; they’re big business for organized crime and rogue states. Wiz is here to prevent them from happening where companies and governments build applications today -- in the cloud. From Barclays to Home Depot, Wiz helps the biggest organizations in the world protect their Amazon, Microsoft, and Google cloud environments. We have only been selling the product for six months, and so far, 10% of the Fortune 500 already use Wiz. But this is just the beginning. Come join the fastest growing enterprise software company in history in one of the fastest growing industries -- the cloud -- and help us make cloud a safe place where creativity and innovative ideas can flourish.

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