Are you a relationship builder? Are you curious to learn about customers and passionate about giving them the best customer experience? Are you a self starter and thrive in a dynamic and fast-paced environment where you can make a difference in creating playbooks and processes?
We’re looking for a Renewals Manager to be the post-sales quarterback for our corporate customers. In this role, you will be responsible for renewing and generating expansion opportunities. You will work with your Sigma colleagues to maximize customer value and to grow their business.
Responsibilities:- Develop professional and personal relationships with key stakeholders within each customer account
- Partner with Customer Success to minimize attrition, identify growth opportunities, drive adoption and increase usage
- Work with customers to create a strategy for achieving goals and assist Customer Success with removing barriers to business growth
- Collaborate closely with internal stakeholders such as Product, Engineering, and Alliances.
- Be able to communicate feedback and insights to the business. to improve product and customer experience
- Serve as an advocate for our customers and set appropriate expectations
- Leverage data to effectively guide meaningful customer conversations
- Facilitate business reviews to accomplish goals and opportunities
- Help identify opportunities for improvement in existing processes
- 2+ years working in Renewals / Customer Success role
- Ability to react and adapt to potential rapid shifts in priorities and organizational policies
- Strong negotiation and objection handling skills that allow for value-based contract negotiations
- Strong process management and detail oriented skills
- Strong customer management skills, including soft skills
The base salary range for this position is $100k - 120k annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package.
About us:
Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.
Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.
Come join us!
Benefits For Our Full-Time Employees:- Equity
- Generous health benefits
- Flexible time off policy. Take the time off you need!
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.
Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. All roles have a 25% travel expectation unless explicitly stated otherwise.
Our Privacy Practices
When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).
Sigma’s use of AI
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
Skills Required
- 2+ years of experience working in Renewals or Customer Success
- Ability to adapt to rapidly changing priorities and organizational policies
- Strong negotiation and objection-handling skills for value-based contract negotiations
- Strong process-management and detail-oriented skills
- Strong customer-management and interpersonal skills
Sigma Computing Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sigma Computing and has not been reviewed or approved by Sigma Computing.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage with added programs like Carrot (fertility), One Medical, Rightway care navigation, and Wellhub+, which together signal robust health and wellness support. Feedback suggests these offerings are a standout element of the package.
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Leave & Time Off Breadth — “Unlimited” PTO and paid parental/bonding leave are highlighted across careers materials and job posts, and PTO is described positively in employer‑verified summaries. Feedback suggests time‑off policies are broadly attractive even if usage varies by team.
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Wellbeing & Lifestyle Benefits — Daily lunches via DoorDash, office snacks/coffee, commuter support, and free Unagi scooter access create strong day‑to‑day convenience and wellness value. Feedback suggests these in‑office perks are widely appreciated.
Sigma Computing Insights
What We Do
Sigma is not another Business Intelligence tool. Sigma is the only Cloud Analytics solution with a spreadsheet-like interface that enables anyone to explore data at cloud scale and speed. Discover what happened, why it happened, and what will happen.
