Renewals Manager, EMEA

Posted 12 Hours Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Senior level
Blockchain • Financial Services • Cryptocurrency • Web3 • Quantitative Trading
The Role
Manages the full lifecycle of commercial contracts, including drafting, negotiation, execution, compliance, and renewals. Partners with implementation, account management, and customer success teams to align contract terms with business needs. Maintains templates, policies, records, and contract systems while identifying risks and improving governance. Supports stakeholders with contractual guidance, participates in business reviews, and contributes to revenue growth and client satisfaction through efficient contract management.
Summary Generated by Built In

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

At Ripple Treasury, we're transforming how the world's largest enterprises move, manage, and optimize liquidity. With over 40 years of treasury management expertise combined with Ripple's digital asset infrastructure, we're helping Fortune 500 CFOs and treasurers unlock idle capital and process payments in real-time — processing approximately $12.5 trillion in payment volume annually.

As a Renewal Manager, you will be responsible for overseeing the full lifecycle of customer contracts — from initial drafting and negotiation through execution, compliance, and renewal. You will work cross-functionally with Implementation, Account Management, and Customer Success teams to ensure contractual obligations align with business goals and client expectations. Your role will be critical in mitigating risk, ensuring compliance, and supporting revenue growth through effective contract governance.

WHAT YOU’LL DO:

  • Draft, review, negotiate, and manage a wide range of commercial agreements, including MSAs, SOWs, NDAs, amendments, and renewals.
  • Collaborate with Implementation, Account Managers, and Customer Success to ensure contract terms align with operational capabilities and client requirements.
  • Serve as the primary point of contact for contract-related inquiries and escalations.
  • Maintain and improve contract templates, processes, and policies to ensure consistency and compliance with legal and regulatory standards.
  • Monitor contract performance and compliance, proactively identifying and mitigating risks.
  • Support internal stakeholders with guidance on contractual obligations and best practices.
  • Maintain accurate records of all contracts and related documentation in the contract management system.
  • Participate in quarterly business reviews and strategic planning sessions with internal teams and clients.
  • Provide insights and recommendations to improve contract efficiency and client satisfaction.

WHAT YOU'LL BRING: 

  • 5+ years of experience in contract management, legal operations, or a related field.
  • Experience in SaaS, FinTech, or enterprise software environments preferred.
  • Strong understanding of legal terminology, contract law, and negotiation strategies.
  • Proven ability to manage multiple contracts and priorities in a fast-paced environment.
  • Excellent communication and interpersonal skills, with a collaborative mindset.
  • Detail-oriented with strong organizational and analytical skills.
  • Proficiency with contract lifecycle management (CLM) tools, Microsoft Office Suite, and Google Suite.

WHO WE ARE:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
  • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
 
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Skills Required

  • 5+ years of experience in contract management, legal operations, or a related field
  • Experience in SaaS, FinTech, or enterprise software environments
  • Strong understanding of legal terminology, contract law, and negotiation strategies
  • Ability to manage multiple contracts and priorities in a fast-paced environment
  • Excellent communication and interpersonal skills with a collaborative mindset
  • Strong attention to detail, organizational skills, and analytical abilities
  • Proficiency with contract lifecycle management tools, Microsoft Office Suite, and Google Suite

Ripple Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ripple and has not been reviewed or approved by Ripple.

  • Healthcare Strength Comprehensive coverage, including employer-paid medical, dental, and vision from day one, is emphasized alongside wellbeing resources and stipends. This indicates strong foundational healthcare support as part of total rewards.
  • Parental & Family Support Paid parental leave of substantial duration and inclusive family-forming benefits (via fertility support) are highlighted. These offerings signal robust backing for diverse paths to parenthood.
  • Leave & Time Off Breadth Flexible or unlimited PTO paired with additional company-wide recharge days points to ample time-off provisions. Public materials also reference generous closures that facilitate periodic rest.

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The Company
HQ: San Francisco, CA
733 Employees
Year Founded: 2012

What We Do

Ripple provides one frictionless experience to send money globally using the power of blockchain technology. By joining Ripple’s growing global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets. Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and 
six continents.

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